Solutions Consultant

Embedded Shishya; Gopalganj; On-site; INR 8,596,000 - 12,416,000; Full time

Job summary

Zoom is seeking a Solutions Consultant to partner with Account Executives, translate client needs into actionable solutions, and lead technical demonstrations for Common Room.

You will act as a product expert, conduct discovery of goals, data, and success metrics, and collaborate with post-sales teams to ensure smooth transitions and measurable outcomes.

Qualifications

• 2–4+ years in Solutions Consulting, Sales Engineering, or Technical Pre-Sales within B2B SaaS.
• Experience handling multi-stakeholder deals in growth, commercial, or mid‑market sectors.
• Proficiency with Salesforce and HubSpot, APIs, webhooks, JSON, and system integrations.

Responsibilities

• Serve as the product specialist and trusted technical advisor during the sales cycle.
• Lead tailored demonstrations, in-depth technical explorations, and pilots to confirm alignment with requirements and value.
• Design solution approaches including data ingestion, enrichment, identity resolution, automation, and system integrations.
• Contribute customer insights to Product and Engineering to shape the roadmap and sales strategies.

Skills

Solutions Consulting

Sales Engineering

Pre-Sales

Customer-facing

Tools

Salesforce

HubSpot

APIs

JSON

Job description

Headquarters: Remote
URL: https://www.zoom.com/

What You Can Expect:

Common Room is an AI platform that equips teams with agents powered by comprehensive buyer intelligence, consolidating signals into a dynamic, person‑specific view. This enables teams to identify targets, craft tailored messages, and determine optimal engagement timing.

In this role, you will act as a product expert and trusted advisor, transforming client needs into actionable solutions. Partnering with Account Executives, you’ll conduct detailed discovery of goals, technical needs, data, and success metrics.

You’ll also collaborate with post‑sales teams to ensure seamless transitions. This role suits individuals who prioritize solutions, embrace continuous learning, and focus on driving impactful customer outcomes.

About the Team:

The Solutions Engineering team collaborates with Sales, Product, and Customer Success to assist customers in understanding, evaluating, and adopting Zoom's platform, including Common Room.

Team members bring advanced technical knowledge and a consultative mindset to conduct product demonstrations, design solutions, and guide customers through detailed evaluations for optimal alignment.

This group values curiosity, teamwork, and translating innovative technology into impactful business results.

Key Responsibilities:

• Serving as the product specialist and reliable technical advisor during the entire sales cycle.
• Translating customer challenges into concise, outcome‑focused solution designs aligning effectively with Common Room's available capabilities.
• Leading tailored demonstrations, in‑depth technical explorations, and pilot initiatives to confirm alignment with requirements and demonstrate value effectively.
• Designing solution approaches that include data ingestion, enrichment, identity resolution, automation, and system integrations.
• Aligning stakeholders on what Common Room will address and clarifying limitations, establishing clear expectations before agreements are finalized.
• Bringing customer insights and field input to Product and Engineering leadership to shape the roadmap, positioning, and sales strategies.

What We're Looking For:

• 2–4+ years of experience in Solutions Consulting, Sales Engineering, or Technical Pre‑Sales within B2B SaaS, impacting revenue through POCs, pilots, or evaluations.
• Ability to support intricate, multi‑stakeholder agreements within growth, commercial, or mid‑market sectors without compromising efficiency or collaboration.
• Demonstrate expertise in contemporary CRM platforms and related ecosystems, such as Salesforce and HubSpot, while addressing integrations, APIs, webhooks, JSON, and system compatibility.
• Translate technical details into clear business value for non‑technical audiences and lead technical discussions with practitioners, operators, and executives effectively.
• Bring organization, proactivity, and adaptability to manage multiple deals effectively, maintaining resilience when complexities arise, requirements change, or timelines shift.