Solutions Engineer

CrewBloom; India; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Dynamic team culture

Career growth opportunities

Fast-paced environment

Remote work from home / any location

Work-life balance

Job summary

CrewBloom is seeking a Solutions Engineer to bridge Sales and Technology. You will work with National Account Executives and Partner Managers to translate customer needs into tailored solutions, configure demo environments, and scope complex integrations.

You will deliver compelling demos, provide pre-sales technical support, and collaborate across Sales, Product, and Operations to ensure smooth transitions from sales to delivery. Strong communication, rapid learning, and ownership are essential.

Qualifications

• High problem-solving ability in fast-paced environments.
• Able to learn new technologies quickly.
• Independent yet collaborative with strong ownership.
• Excellent verbal and written communication, tailoring messages to audiences.
• Reliable with proactive work ethic.
• Committed to building positive relationships with the company and community.
• Experience as a Sales Engineer in SaaS (preferred).
• Experience in background screening industry (preferred).
• Knowledge of APIs and browser-based integrations.

Responsibilities

• Collaborate with National Account Executives and Partner Managers to understand customer requirements.
• Configure and maintain software demonstration environments.
• Deliver software demonstrations via web and in-person meetings.
• Provide pre-sales technical assistance and product education to prospects.
• Answer business and technical inquiries related to product capabilities and security.
• Write technical content for RFP responses.
• Scope and define custom work such as API integrations or workflows; develop diagrams with customers.
• Support AI-related projects through definition and solutioning.
• Liaise between Sales, Product, and Operations to ensure smooth transitions.
• Perform other duties as assigned.

Skills

Problem solver

Adaptability

Ownership

Communication

Reliability

Teamwork

Tools

APIs

Browser integrations

Job description

As a Solutions Engineer, you will play a critical role in bridging the gap between Sales and Technology. You'll work closely with National Account Executives and Partner Managers to understand customer needs and translate them into tailored solutions. From configuring demo environments to scoping complex integrations, you will be a technical expert and trusted advisor throughout the sales cycle.

Key Responsibilities

• Collaborate with National Account Executives and Partner Managers to manage and interpret customer business and technical requirements.
• Configure and maintain software demonstration environments.
• Deliver compelling software demonstrations via web and in-person meetings.
• Provide pre-sales technical assistance and product education to prospects.
• Answer business and technical inquiries related to product capabilities and application security.
• Write technical and functional content for RFP responses.
• Scope and define custom work such as API integrations or feature requests; develop workflow and process diagrams in collaboration with customers.
• Support AI-related projects through definition and solutioning.
• Partner with Account Management to ensure smooth transitions from Sales to Operations, contributing to Account Plans.
• Serve as a liaison between Sales, Product, and other technical departments.
• Perform other duties as assigned.

What You Bring

• A natural problem solver who thrives in fast-paced, dynamic environments.
• Strong adaptability and ability to learn new technologies quickly.
• Independent yet collaborative, with a strong sense of ownership and teamwork.
• Excellent verbal and written communication skills; able to tailor messaging to various audiences.
• Reliable and punctual with a proactive work ethic.
• A commitment to fostering positive relationships between the company and the community.

Requirements

• Previous experience as a Sales Engineer, ideally in a SaaS environment.

• Working knowledge of the background screening industry (preferred).

• Functional understanding of APIs and browser-based integrations. System Requirements
• At least 15mbps for the main internet and at least 10mbps for backup

• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
• Smartphone

Benefits

• Join Our Dynamic Team:?Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities:?Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth:?Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills:?Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way:?Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best:?Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.