Solution Engineer

SA Technologies; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Great Place to Work

Best Places for Women

Job summary

SA Technologies Inc. in Bangalore is seeking a Solution Engineer to own end-to-end delivery of global e-invoicing projects. You will guide enterprise customers through API and SFTP integrations, taking them from kick-off to compliant go-lives across multiple geographies.

You will act as the trusted technical advisor, coordinating with Customer Success, Sales, Product, and Engineering to ensure successful deployments, UAT, and smooth post‑go‑live support.

Qualifications

• 2–6 years in solution engineering or integration delivery for SaaS/enterprise software.
• Hands-on REST APIs, SFTP integrations, JSON/XML, and authentication mechanisms.
• Exposure to ERP ecosystems (SAP, Oracle, Microsoft Dynamics 365, or similar).
• Familiarity with e-invoicing or tax technology mandates (ZATCA/KSA, UAE, PEPPOL) is a strong plus.
• Strong project management discipline with multi-stakeholder coordination and clear documentation.
• Excellent communication skills to lead customer-facing meetings.

Responsibilities

• Own end-to-end delivery of consultation projects for the global e-invoicing platform.
• Guide ERP and billing system integrations via API and SFTP, from kickoff to go-live.
• Coordinate with Customer Success, Sales, Product, and Engineering teams.
• Review acceptance criteria, drive UAT, and ensure production readiness.
• Maintain project governance and weekly progress updates.

Skills

REST APIs

SFTP integrations

JSON/XML

Authentication

ERP systems

e-invoicing

Project management

Communication

Job description

Bangalore North, India | Posted on 11/11/2026

At SA Technologies Inc., we believe in turning careeraspirations into reality. As an NSE Listed company, recognized as a CMMI Level 5 organization, a Great Place to Work Certified company, and one of the Best Places forWomen, we are committed to creating a workplace that is inclusive, excellent, and supportive

Unlock New Career Horizons with SA TechnologiesInc.

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JobDescription:

Solution Engineer - Global e-Invoicing

Consultation Projects | API & SFTP Integrations | Integrations - Client Delivery

About the Role

We are looking for a Solution Engineer to own end-to-end delivery of consultation projects for our global e-invoicing platform. In this role, you will guide enterprise customers through integrating their ERP and billing systems with ClearTax via API and SFTP, and take them from kick-off to a successful, compliant go-live across mandates such as KSA, UAE, France, Belgium, Germany, and other geographies. You will be the customer’s trusted technical advisor and the single point of accountability for project delivery, working closely with Customer Success, Sales, Product, and Engineering teams.

Key Responsibilities

• Project Kick-off
  • Work with the CSM and Delivery Owner to plan and prepare the external kick-off; create the kick-off deck with an indicative project plan and integration approach (API / SFTP).
  • Lead the kick-off meeting from the front — align the customer on scope, integration architecture, roles, milestones, and timelines.
  • Publish the meeting minutes and updated deck (client contacts, agreed plan) to all participants and internal stakeholders.
  • Baseline the project: capture kick-off date, estimated milestone dates, and project stage in internal systems, and set up the client-specific documentation folder.
• Project Execution (Planning & Implementation)
  • Share comprehensive API/SFTP documentation — field specifications, payload structures, authentication, and endpoints — and conduct walkthrough sessions on API usage and integration scenarios.
  • Assist in integration design decisions (synchronous vs. asynchronous flows, callback setup, SFTP file formats and schedules) and support mapping of ERP fields to the ClearTax API format, in line with country-specific compliance requirements.
  • Advise on best practices for API consumption, error handling, and retry logic; review customer-prepared payloads and
  • Review and finalize the Requirement Document with the customer, ensuring clearly defined acceptance criteria and readiness of test data for UAT.
  • Obtain customer sign-off on the Requirement Document and Project Plan, and keep signed artifacts in the project repository.
  • Assess technical feasibility of any scope changes; route commercial changes through CSM/KAM/Sales for approval; remain available for technical consultation throughout the integration build.
  • Verify that all acceptance criteria and use cases are covered in the deliverable before handing over for UAT, and formally request UAT sign‑off along with an issue tracker.
• User Acceptance Testing (UAT)
  • Drive end-to-end SIT/UAT in the customer’s sandbox/quality environment and the ClearTax sandbox, validating incoming and outgoing documents across the full flow from ERP to the ClearTax portal.
  • Review test results, triage and resolve UAT issues — coordinate bug fixes with the customer, SI, or in-house development team until acceptance criteria are met.
  • Validate that data transmitted from the ERP is accurately reflected in the correct reports and sections of the ClearTax portal.
  • Secure UAT and go-live sign‑offs from the customer, complete the cutover checklist, and move the customer to production on both ERP and ClearTax.
• Post Go-Live
  • Provide hypercare during the post‑go‑live support period — monitor early production runs and resolve issues where production behaves differently from sandbox.
  • Coordinate production bug fixes with the customer and development teams, remain available for technical consultation, and confirm stable, compliant invoice reporting/clearance.
  • Complete project closure: final documentation, internal handover to Support/CSM, and closure updates in internal systems.
• Across All Phases
  • Own project governance — keep project stage, status, timelines, and issue ownership up to date in Salesforce, with at least weekly progress updates.
  • Maintain complete project documentation in the client-specific Google Drive folder and share progress reports with stakeholders on demand.
  • Proactively elevate to CSM/KAM/Sales and the Delivery Owner when customer-side activities are pending or the customer

What We Look For

• 2–6 years in solution engineering, technical consulting, or integration delivery for SaaS/enterprise software.
• Hands‑on understanding of REST APIs, SFTP‑based integrations, JSON/XML, and authentication mechanisms; comfort reading logs and debugging integration issues.
• Exposure to ERP ecosystems (SAP, Oracle, Microsoft Dynamics 365, or similar) and how billing/invoice data flows out of them.
• Familiarity with e‑invoicing or tax‑technology mandates (e.g., ZATCA/KSA, UAE, France, PEPPOL) is a strong plus.
• Strong project management discipline — multi‑stakeholder coordination, timeline ownership, crisp documentation, and structured escalation.
• Excellent communication skills; able to lead customer‑facing meetings and translate between business and technical

Why SA Technologies Inc.?

Empowering Work Environment: A Great Place to Work, especially celebrated as one of the Best Places for Women.

Excellence and Quality: A CMMI Level 5 Company, ensuring operational and service excellence.

Globally Acclaimed: A Microsoft Gold Partner and Google Partner, with over 20 years of global IT consulting and Development solutions delivery.