Client‑Facing Pre‑Sales Support
Lead discovery sessions, technical workshops, and strategic client briefings.
Core Responsibilities
- Translate customer business outcomes into technical architectures.
- Influence and shape customer roadmaps and architecture standards.
- Architect robust enterprise network solutions using vendor best practices.
- Design repeatable solution templates and vertical‑specific architectures.
- Participate in cross‑domain solutioning, integrating network with cloud, security, or collaboration stacks.
- Create high‑impact technical proposals, diagrams, and cost models.
- Respond to complex RFPs/RFIs with accurate and compelling content.
- Collaborate with pricing and delivery to validate technical and operational scope.
- Deliver compelling solution presentations to technical and executive audiences.
- Lead or support technical demonstrations, whiteboarding sessions, and proof‑of‑concepts.
- Represent Black Box as a trusted advisor in customer briefings and strategy sessions.
- Work with internal stakeholders to co‑develop new offerings and enhance existing ones based on field feedback.
- Coordinate with Alliance Managers to understand OEM roadmap and incorporate innovation into proposals.
- Act as a technical advisor to Sales Leaders and Business Unit VPs.