Solution Architect - Commercial platforms

Fortrea; India; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading life sciences company seeks a Solution Architect for Commercial platforms in India. This role focuses on architectural leadership for various commercial applications like SalesForce. Candidates should have 7–10 years of relevant experience in engineering and supporting marketing platforms, with strong communication skills. A Bachelor's degree in a related field is required. The position offers a full-time employment opportunity with occasional travel requirements and a mid-senior level of responsibility.

Qualifications

• 7–10 years of experience in engineering, building, and supporting commercial and marketing platforms.
• 2–5 years of architecture/design services experience in a global organization.
• Experience creating solution designs.

Responsibilities

• Lead development of the Commercial/Marketing technology strategy.
• Support development of technology strategy including AI adoption.
• Analyze and develop optimal solutions for complex business requirements.

Skills

SalesForce CRM

Project leadership

Analytical problem-solving

Strong communication skills

Education

Bachelor’s degree in computer science, engineering, or equivalent

Tools

Conga

Responsive

MS AI workspace

Job description

Solution Architect - Commercial platforms

Join to apply for the Solution Architect - Commercial platforms role at Fortrea.

Reporting to the VP Commercial and Enterprise Apps and Quality, the Solutions Architect will be responsible for providing architectural leadership and direction for the EPC technology domains of the organization. The Solutions Architect will partner across all areas of IT, including Enterprise Architecture and Application development, to deliver high‑quality solutions that comprehensively address business and operational requirements. The Solutions Architect will be the primary subject‑matter expert in all aspects of Commercial/Marketing applications, including reference architecture, solution design, technology roadmap, process optimization, and project leadership.

Summary of Responsibilities

• Lead development and ongoing maturity of Fortrea’s Commercial / Marketing technology strategy, including SalesForce CRM, SalesForce AgentForce, Conga, Fortrea.com, copilot agents, Responsive, Ball Park Estimating Tool, analytics solutions, etc.
• Support development and ongoing maturity of the technology strategy, including AI adoption.
• Analyze and work with project teams to develop optimal solutions to complex projects’ business requirements.
• Deliver approved designs in accordance with Fortrea Architectural governance and the Project Management Tollgate Methodology.
• Partner with Enterprise Architecture, Infrastructure Leads, and technology suppliers to evaluate, pilot, accept, and deliver new technology.
• Help promote a consistent vision and strategy throughout the organization.
• Build relationships that foster collaboration and partnerships to drive better strategies, priorities, and service to the customer.
• Build a productive relationship with Fortrea’s technology suppliers.
• Continuously assess technology solutions and operational efficiency to improve service and lower cost.
• Provide technical leadership to peers and junior members within the organization.
• Act as a technical coordinator for projects as required.
• Provide on‑call support for business‑critical escalations.
• All other duties as needed or assigned.

Qualifications (Minimum Required)

• Bachelor’s degree in computer science, engineering, or an equivalent discipline.

Experience (Minimum Required)

• 7–10 years of experience engineering, building, and supporting commercial and/or marketing platforms.
• 2–5 years of experience providing architecture/design services within a global organization.
• 1–2 years creating solution designs.
• Experience with 2 or 3 of our technologies: SalesForce CRM, SalesForce AgentForce, Conga, Drupal, copilot agents, Responsive, MS AI workspace, analytics solutions (Microsoft), etc.
• Strong project leadership including planning, coordination, tracking, and management of issues.
• Good communication and presentation skills, including the ability to articulate technically complex concepts to non‑technical and managerial audiences.
• Creative, innovative, and well‑organized individual with a track record of follow‑through.
• Proven track record of acting as a strategic partner with IT leadership.
• Proven ability to influence and interact effectively with peers and IT leaders.
• Innovative team player with strong analytical problem‑solving and interpersonal skills.
• Strong crisis and vendor management.

Preferred Qualifications

• Experience in the Life Science and/or CRO industry.
• SalesForce CRM, AgentForce and Conga experience.
• Background in pharmaceutical development services or related industry.

Physical Demands/Work Environment

• Occasional travel required.

Learn more about our EEO & Accommodations request here.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Referrals increase your chances of interviewing at Fortrea by 2x.

Get notified about new Solutions Architect jobs in India.