Salesforce Technical Architect – Senior Manager / Associate Director

Cubical Operations - We Hire; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading consulting firm in India is seeking a skilled Salesforce Technical Architect to lead architecture and design for Salesforce solutions. The role demands expertise across Sales Cloud, Service Cloud, and Experience Cloud, along with hands-on integration experience. Candidates should have a strong technical background with a minimum of three full-cycle implementations and certifications such as Platform Developer I. Exceptional communication and leadership skills are essential for success in this role.

Qualifications

• Minimum 3 full-cycle Salesforce implementations in BFSI or Manufacturing.
• Experience with ERP and core banking platforms required.
• Salesforce Certified Technical Architect (CTA) is highly desirable.

Responsibilities

• Lead end-to-end architecture and solution design for implementations.
• Translate complex business requirements into Salesforce solutions.
• Guide development teams during build and deployment phases.

Skills

Sales Cloud expertise

Service Cloud expertise

Experience Cloud expertise

Apex proficiency

LWC proficiency

SOQL proficiency

Strong communication

Leadership skills

Education

Platform Developer I

Salesforce Administrator

Tools

Mulesoft

Gearset

Copado

Job description

Salesforce Technical Architect – Senior Manager / Associate Director

Key Responsibilities

• Lead end-to-end architecture and solution design for Sales Cloud, Service Cloud, and Experience Cloud implementations.
• Translate complex business requirements into scalable, secure, and high-performing Salesforce solutions.
• Collaborate with client stakeholders, business analysts, and delivery teams to define and validate technical architectures.
• Design data models, integration patterns (REST/SOAP APIs, middleware), and security frameworks aligned with BFSI and Manufacturing industry standards.
• Provide technical leadership during presales, discovery workshops, and project delivery cycles.
• Ensure adherence to Salesforce best practices, governance, platform limits, and code quality standards.
• Guide development teams during build and deployment phases; conduct design reviews, code reviews, and performance optimization.
• Stay updated with the Salesforce platform roadmap, new features, and industry innovations.

Required Skills & Experience

• Deep expertise across Sales Cloud, Service Cloud, and Experience Cloud (Community Cloud) implementations.
• Proven experience designing solutions for BFSI (lending, insurance, capital markets) and Manufacturing (sales ops, dealer networks, service operations) domains.
• Minimum 3 full-cycle Salesforce implementations in either BFSI or Manufacturing, preferably for large enterprise clients in India.
• Strong proficiency in Apex, LWC, SOQL, Flows, Process Builder, and Experience Builder.
• Hands‑on integration experience with ERP, core banking, insurance platforms, MES, using Mulesoft or similar middleware.
• Strong understanding of Security & Compliance frameworks relevant to BFSI (RBI, ISO, data residency).
• Minimum: Platform Developer I and Salesforce Administrator
• Experience working in Agile/Scrum delivery models with onsite‑offshore coordination.

Preferred Qualifications

• Salesforce Certified Technical Architect (CTA) – highly desirable.
• Experience with DevOps tools such as Gearset, Copado.
• Exposure to Salesforce Industries (Vlocity) is a strong plus.
• Experience with Data Migration tools and ETL frameworks (Dataloader, ETL tools).
• Experience working with Indian enterprise clients across Tier‑1 cities and regulated industries.

Soft Skills

• Excellent communication and stakeholder management abilities.
• Strong leadership skills with the ability to guide cross‑functional technical teams.
• Customer‑centric mindset with excellent analytical and problem‑solving capabilities.

Seniority Level

• Not Applicable

Employment type

• Full-time

Job function

• Consulting and Information Technology

Industries

• IT Services and IT Consulting, Business Consulting and Services, and Software Development