Software Senior Engineer

TekWissen; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

TekWissen Group in Bengaluru seeks a senior ServiceNow Developer to design, customize, and integrate ServiceNow applications. You will collaborate with stakeholders to translate requirements into technical solutions and deliver reliable platform enhancements.

The ideal candidate has 5+ years of hands-on ServiceNow experience, strong scripting skills (JavaScript, Python, HTML/CSS/XML), and knowledge of ITSM/ITIL processes. Contract role with hybrid work arrangement.

Qualifications

• 5+ years as a core ServiceNow Developer with platform expertise.
• Strong proficiency in JavaScript, Python, HTML/CSS/XML and web services.
• Experience with ITIL/ITSM processes and integrations.

Responsibilities

• Design, develop, and customize ServiceNow applications to meet business needs.
• Configure workflows, forms, fields, notifications, and access controls.
• Integrate ServiceNow with external systems and APIs.
• Provide troubleshooting and ongoing application support.
• Create and maintain technical and user documentation.
• Collaborate with cross-functional teams to ensure successful implementations.

Skills

ServiceNow

JavaScript

Python

HTML/CSS/XML

RESTful APIs

Education

Bachelor's degree in Computer Science/IT

Tools

MySQL

Oracle

Job description

Overview

TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations, enabling them to transform their digital futures

Position: Software Senior Engineer

Location: Bangalore

Duration: 12 Months

Job Type: Contract

Work Type: Hybrid

What you ll achieve

• A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. This role involves working closely with stakeholders to understand their needs and translating them into technical solutions.

You will:

• Develop and Customize Applications: Create and customize ServiceNow applications and facilitate the rollout of new applications and modules.
• Configuration Management: Manage and configure the ServiceNow platform, including workflows, forms, fields, notifications, and access controls.
• Integration: Integrate ServiceNow with other systems and third-party applications using APIs.
• Troubleshooting and Support: Provide ongoing support and maintenance for ServiceNow applications, troubleshoot issues, and implement performance enhancements.
• Documentation: Prepare and maintain technical documentation, including user manuals and system documentation.
• Collaboration: Work with cross-functional teams to gather requirements and ensure successful implementation of solutions.

Essential Requirements

• Education: Bachelors degree in Computer Science, Information Technology, or a related field.
• Experience: Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its capabilities.
• Technical Skills: Proficiency in JavaScript, HTML, CSS, XML, and web services. Experience with relational databases (e.g., MySQL, Oracle).
• Certifications: ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus.
• Soft Skills: Strong analytical and problem-solving skills, excellent communication skills, and the ability to work collaboratively in a team environment.

Desirable Requirements

• Knowledge of ITIL processes and IT Service Management (ITSM), along with familiarity with Agile development methodologies.
• Experience with ServiceNow modules such as Incident, Problem, Change, Service Request, and Service catalogue.

Mandatory Skills:

• 5+ years as a core ServiceNow Developer with strong platform expertise; development is the top priority, including AI-agentic capabilities for tool building in ServiceNow along with experience across IRM, SecOps, ITSM, ITOM, and platform-wide features.
• Technical Skills: JavaScript, Python, HTML, CSS, XML, web services; databases (MySQL/Oracle)
• Soft Skills: Strong problem-solving, communication, and teamwork

Desirable

• ITIL & ITSM knowledge; Agile familiarity
• Experience with Incident, Problem, Change, Service Request & Service Catalog modules
• Bachelor s degree in computer science, Information Technology, or a related field
• ServiceNow certifications preferred

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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