Systems Integration senior Specialist - ServiceNow Developer

NTT DATA North America; Bengaluru Urban; Hybrid; INR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Structured learning path

Career development opportunities

Collaborative work environment

Job summary

NTT DATA North America is seeking a Systems Integration Senior Specialist – ServiceNow Developer to join their team in Bangalore, Karnataka. The candidate should have strong coding fundamentals, knowledge of JavaScript or VBScript, and an interest in IT Service Management (ITSM) processes.

This role offers a hybrid work schedule, requiring on-site attendance 3 or more days per week, with opportunities for career development and a collaborative environment.

Qualifications

• Basic understanding of JavaScript is mandatory for scripting.
• Understanding of ITSM or Cloud concepts is a plus.
• Curiosity and willingness to explore new technologies in ServiceNow.

Responsibilities

• Assist in the design, development, and configuration of applications on the ServiceNow platform.
• Support implementation of ITSM modules such as Incident, Problem, Change, and Service Catalog.
• Develop and maintain client scripts, business rules, and workflows.

Skills

JavaScript

Problem-solving

Analytical abilities

Communication

Teamwork

Tools

ServiceNow

Relational databases

SQL

Job description

Req ID: 349888

We are currently seeking a Systems Integration Senior Specialist – ServiceNow Developer to join our team in Bangalore, Karnataka (India).

We are looking for motivated ServiceNow developers with strong coding fundamentals and a passion for building solutions on the ServiceNow platform. The ideal candidate has knowledge of JavaScript or VBScript and a keen interest in IT Service Management (ITSM) processes.

This is an excellent opportunity to build a long-term career in one of the fastest-growing enterprise platforms in the world.

Key Responsibilities

• Assist in the design, development, and configuration of applications on the ServiceNow platform.
• Support implementation of ITSM modules such as Incident, Problem, Change, Knowledge, and Service Catalog.
• Develop and maintain client scripts, business rules, UI policies, UI actions, and workflows.
• Collaborate with senior developers and functional teams to deliver high‑quality solutions.
• Participate in testing, documentation, and deployment activities.
• Continuously enhance technical skills through training, certifications, and hands‑on learning.

Required Skills

Technical Skills

• Basic understanding of JavaScript (mandatory for scripting)
• HTML/CSS (optional but preferred)
• Relational databases & SQL concepts
• Software development fundamentals
• Understanding of ITSM or Cloud concepts is a plus

Soft Skills

• Strong problem‑solving and analytical abilities
• Excellent communication and teamwork skills
• Ability to learn quickly and work in a fast‑paced environment
• Curiosity and willingness to explore new technologies in ServiceNow

Preferred Skills (Good To Have)

• Basic understanding of ITIL / ITSM processes.
• Exposure to any ticketing or workflow‑based tools during academics or internships.
• Familiarity with relational databases (MySQL, Oracle, SQL Server).

What We Offer

• A structured learning path with guidance from senior ServiceNow professionals.
• Opportunity to work on real‑world ServiceNow implementations and enhancements.
• Career development opportunities within NTT DATA’s global ServiceNow practice.
• A collaborative and inclusive work environment that encourages innovation.

Location Expectation (Hybrid/flexible schedule)

• The role offers a hybrid/flexible schedule, which means there's an in‑office expectation of 3 or more days per week and flexibility to work outside the office location for the other days.

Equal Employment Opportunity

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you would like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.