ServiceNow Senior Developer

Umanist NA; Pune District; Hybrid; INR 2,200,000 - 2,400,000; Full time

Job summary

A leading tech consulting firm is looking for a skilled ServiceNow Senior Developer to enhance its IT operations using ServiceNow ITOM and ITSM modules. This role involves designing workflows, collaborating with stakeholders, and leading development projects. Candidates should have 3–5 years of relevant experience, including certifications in ServiceNow ITOM and ITSM. This is a full-time position based in Pune with a hybrid working model, requiring 3 days in the office.

Qualifications

• 3–5 years of experience in ServiceNow development.
• Strong hands-on experience in ServiceNow ITOM and ITSM.
• Experience with Cloud Management within ServiceNow.
• High job stability is mandatory.

Responsibilities

• Design, develop, and implement solutions using ServiceNow ITOM modules.
• Collaborate with stakeholders to gather requirements for IT operations automation.
• Develop workflows, business rules, scripts, and integrations.
• Lead the development of custom ServiceNow enhancements.

Skills

ServiceNow ITOM

ServiceNow ITSM

ServiceNow Development

Cloud Management integrations

Education

ServiceNow CSA Certification

ServiceNow CIS Certification (ITSM & ITOM)

Job description

Overview

We are seeking a skilled ServiceNow Senior Developer with strong expertise in ITOM, ITSM, and Cloud Management modules. The role involves designing, developing, and optimizing IT operations solutions, automating workflows, and enhancing infrastructure visibility and performance across enterprise environments.

Job Details

Job Title

ServiceNow Senior Developer

Experience

3–5 years

Location

Hyderabad, Bangalore, Chennai, Gurgaon, Pune, Thiruvananthapuram

Employment Type

Full-time

Salary Range

INR 22,00,000 – 24,00,000 per annum

Notice Period

Immediate to 15 days only

Hybrid Model

(3 days work from office)

Key Responsibilities

• Design, develop, and implement solutions using ServiceNow ITOM modules, including:




• Event Management


• Discovery


• Service Mapping


• Cloud Management


• Orchestration




• Collaborate with stakeholders, IT teams, and business analysts to gather and analyze requirements for IT operations automation and optimization.


• Develop and configure workflows, business rules, scripts, and integrations to automate IT operations and monitoring.


• Configure and maintain service maps, event rules, monitoring tools, and integrations with external monitoring systems.


• Lead the development of custom ServiceNow enhancements to improve efficiency and reduce manual operational effort.


• Perform troubleshooting, root cause analysis, and issue resolution related to ITOM implementations and integrations.


• Mentor and guide junior developers, promoting best practices in ServiceNow development.


• Maintain clear and accurate documentation for all configurations, custom developments, and integrations.


• Work closely with ITSM, Cloud, and DevOps teams to ensure seamless end-to-end IT operations.


• Stay current with the latest ServiceNow ITOM features and best practices and apply them to ongoing projects.

Mandatory Skills & Certifications

• Strong hands-on experience in ServiceNow ITOM


• Strong hands-on experience in ServiceNow ITSM


• ServiceNow CSA Certification (mandatory)


• ServiceNow CIS Certification (ITSM & ITOM – mandatory)


• Senior-level experience in ServiceNow Development


• Experience with Cloud Management within ServiceNow

Senior Developer Skill Set

• ServiceNow ITOM


• ServiceNow ITSM


• ServiceNow Development (Advanced/Senior level)


• Cloud Management integrations

Additional Requirements

• High job stability is mandatory


• Ability to work in a hybrid environment (3 days onsite)

Interview Process

• 2 Technical Rounds


• 1 Client / Stakeholder Round

Skills: cloud,management,servicenow,it

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting