Software Engineer- II

Ecolab; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Ecolab in Bengaluru, India is seeking a skilled ServiceNow Software Engineer to design, develop, configure, and maintain ServiceNow applications and integrations. The role requires hands-on experience with ServiceNow platform capabilities, best practices, and collaboration with stakeholders to deliver scalable and secure solutions.

You'll work on ITSM, ITOM, HRSD modules, REST/SOAP integrations, and platform upgrades, following SDLC and Agile/Scrum processes while maintaining thorough

Qualifications

• 3+ years of hands-on ServiceNow development experience.
• Strong JavaScript and REST/SOAP APIs skills.
• Knowledge of CMDB and ITSM concepts and workflows.
• Familiarity with ITOM and HRSD modules is a plus.
• Understanding of ACLs, roles and security best practices.
• Experience working in Agile/Scrum environments.

Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices.
• Customize applications with Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
• Develop modules like ITSM, ITOM, HRSD and related integrations.
• Build and support REST/SOAP integrations and mid-server workflows.
• Create and manage workflows, Flow Designer, and ETL processes.
• Perform unit testing, debugging, and troubleshooting of platform issues.
• Support platform upgrades, patches, and releases.
• Collaborate with architects and stakeholders to gather requirements.
• Follow SDLC, Agile/Scrum, and change management processes.
• Maintain technical documentation and knowledge articles.

Skills

ServiceNow development

JavaScript

REST & SOAP APIs

CMDB & ITSM

ITOM & HRSD

ACLs & security

Agile/Scrum

Education

Bachelor’s degree in CS/IT

Tools

ServiceNow platform

Job description

ServiceNow Software Engineer

Job Summary

We are seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands‑on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer
• Develop and maintain ServiceNow modules such as ÏTSM, CSM, APO, MCO, Finance Management, Employee Centre.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub
• Create and manage workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors, tranformation
• Perform unit testing, debugging, and troubleshooting of platform issues
• Support platform upgrades, patches, and releases
• Collaborate with architects, business analysts, and stakeholders to gather requirements
• Follow SDLC, Agile/Scrum, and change management processes
• Maintain technical documentation and knowledge articles

Required Skills & Qualifications

• 3+ years of hands‑on ServiceNow development experience
• Strong experience with JavaScript, REST/SOAP APIs and integrations

(server-side and client-side)

• In-depth knowledge of ServiceNow platform architecture
• Experience with (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc)
• Familiarity with CMDB and ITSM
• Experience with other Application would be plus like ITOM, HRSD.
• Understanding of ACLs, roles, and security best practices
• Experience working in Agile/Scrum environments

Referred Qualifications

• ServiceNow certifications such as:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Module-specific certifications (CSM, ITSM, MCO etc.)
• Experience with ServiceNow Performance Analytics and Reporting
• Knowledge of UI Builder, Service Portal, and Workspace configuration
• Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)

Soft Skills

• Strong analytical and problem‑solving skills
• Excellent communication and documentation abilities
• Ability to work independently and in a team environment
• Strong stakeholder management skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
• Min 3+ Years of experience in Servicenow

Nice to Have

• Experience with cloud platforms (CSM, MCO, APO )
• Knowledge of ITIL processes
• Experience supporting global enterprise environments

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.