ServiceNow Software Engineer

Ecolab; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Ecolab in Bengaluru is seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate with stakeholders to deliver scalable and secure solutions.

The role requires strong knowledge of ServiceNow architecture, ITSM, CMDB, ITOM and integration patterns using REST, SOAP, MID Server, and IntegrationHub.

Qualifications

• 3+ years of hands-on ServiceNow development experience.
• Strong experience with JavaScript, REST/SOAP APIs and integrations (server-side and client-side).
• In-depth knowledge of ServiceNow platform architecture.
• Experience with ITSM, CMDB, and ITOM, HRSD.
• Understanding of ACLs, roles, and security best practices.
• Experience working in Agile/Scrum environments.

Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices.
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
• Develop and maintain modules such as ITSM, CSM, ITOM, MCO, Finance Management, Employee Centre.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub.
• Create and manage workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors, tranformation.
• Perform unit testing, debugging, and troubleshooting of platform issues.
• Support platform upgrades, patches, and releases.
• Collaborate with architects, business analysts, and stakeholders to gather requirements.
• Follow SDLC, Agile/Scrum, and change management processes.
• Maintain technical documentation and knowledge articles.

Skills

ServiceNow development

JavaScript

REST APIs

SOAP APIs

Flow Designer

IntegrationHub

CMDB

ITSM

ITOM

HRSD

Security best practices

Agile/Scrum

UI Builder

Service Portal

DevOps CI/CD

ATF

Mid Server

ETL

DataFabric

Zero Copy Connectors

Tools

MID Server

ETL

DataFabric

Zero Copy Connectors

Job description

Job Summary

We are seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands‑on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer
• Develop and maintain ServiceNow modules such as ÏTSM, CSM, APO, MCO, Finance Management, Employee Centre.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub
• Create and manage workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors, tranformation
• Perform unit testing, debugging, and troubleshooting of platform issues
• Support platform upgrades, patches, and releases
• Collaborate with architects, business analysts, and stakeholders to gather requirements
• Follow SDLC, Agile/Scrum, and change management processes
• Maintain technical documentation and knowledge articles

Required Skills & Qualifications

• 3+ years of hands‑on ServiceNow development experience
• Strong experience with JavaScript, REST/SOAP APIs and integrations

(server-side and client-side)

• In-depth knowledge of ServiceNow platform architecture
• Experience with (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc)
• Familiarity with CMDB and ITSM
• Experience with other Application would be plus like ITOM, HRSD.
• Understanding of ACLs, roles, and security best practices
• Experience working in Agile/Scrum environments

Referred Qualifications

• ServiceNow certifications such as:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Module-specific certifications (CSM, ITSM, MCO etc.)
• Experience with ServiceNow Performance Analytics and Reporting
• Knowledge of UI Builder, Service Portal, and Workspace configuration
• Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.