Software Delivery Lead

CIEL HR; Gurugram District; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

CIEL HR is seeking an experienced Delivery Lead Software to head the end-to-end software delivery function in Gurgaon. The role requires guiding projects, ensuring quality, and delivering commercially effective outcomes for enterprise engagements.

You will manage cross-functional teams, drive governance, KPIs, and escalation handling while collaborating with Sales, Product, Technology and Business units to build scalable delivery capabilities and high-performing teams.

Qualifications

• 14+ years of experience in software/technology delivery.
• Experience managing multiple projects/programs and large teams.
• Strong enterprise software, integration or digital transformation experience.
• Strong knowledge of SDLC, Agile, QA, DevOps, APIs, Cloud & integrations.
• Strong commercial and resource management acumen.
• Excellent stakeholder management, leadership and communication skills.
• Experience in IT Services, Software Product, System Integration or Enterprise Technology preferred.

Responsibilities

• Lead end-to-end delivery across software projects and customer engagements.
• Drive delivery governance, KPIs, quality, timelines and project predictability.
• Manage CXO-level customer relationships and critical escalations.
• Lead Delivery Managers, Project Managers, Technical Leads and technology teams.
• Drive resource planning, utilisation, capacity and delivery economics.
• Improve Agile/Hybrid delivery, estimation, risk and release management.
• Partner with Sales, Product, Technology and Business teams.
• Build scalable delivery capabilities and high-performing teams.

Skills

Delivery leadership

Stakeholder management

Team leadership

Agile delivery

Integration & cloud

SDLC knowledge

Education

Bachelor’s degree in CS/IT/Engineering

MBA/PG qualification

Job description

Role & responsibilities

Hiring: Delivery Lead Software

Experience: 14+ Years

Location: Gurgaon

Industry: Software / IT / Enterprise Technology / AIDC/RFID/ Machine Vision

About the Role

We are looking for an experienced Delivery Lead Software to lead the end-to-end software delivery function, ensuring high-quality, predictable and commercially effective project delivery.

Key Responsibilities

• Lead end-to-end delivery across software projects and customer engagements
• Drive delivery governance, KPIs, quality, timelines and project predictability
• Manage CXO-level customer relationships and critical escalations
• Lead Delivery Managers, Project Managers, Technical Leads and technology teams
• Drive resource planning, utilisation, capacity and delivery economics
• Improve Agile/Hybrid delivery, estimation, risk and release management
• Partner with Sales, Product, Technology and Business teams
• Build scalable delivery capabilities and high-performing teams

Ideal Candidate

• 14+ years in Software/Technology Delivery
• Experience managing multiple projects/programs and large teams
• Strong enterprise software, integration or digital transformation experience
• Strong knowledge of SDLC, Agile, QA, DevOps, APIs, Cloud & integrations
• Strong commercial and resource management acumen
• Excellent stakeholder management, leadership and communication skills
• Experience in IT Services, Software Product, System Integration or Enterprise Technology preferred

Qualification

Bachelor’s degree in Computer Science/IT/Engineering; MBA/PG qualification is an advantage.

Preferred candidate profile

Experience managing multiple projects/programs and large teams & handled projects for Manufacturing Industries.