Job Summary
We are looking for a motivated and enthusiastic Software Consultant to assist clients in understanding, configuring, and using software solutions effectively. This role is ideal for candidates interested in software systems, customer interaction, problem-solving, and technical consulting.
You will work closely with clients and internal teams to support software implementation, troubleshoot issues, provide technical guidance, and ensure a smooth customer experience.
Roles & Responsibilities
- Understand customer requirements and provide suitable software solutions.
- Assist customers in software setup, onboarding, and configuration.
- Support software implementation and system setup activities.
- Troubleshoot software-related issues and coordinate with technical teams for resolution.
- Provide product demonstrations and basic technical guidance to customers.
- Assist in API integrations and third-party system connectivity when required.
- Document customer requirements, technical issues, and implementation updates.
- Work closely with internal teams to improve customer experience and product adoption.
- Ensure smooth software usage and customer satisfaction.
Required Skills
- Basic understanding of Windows, software installation, and networking.
- Basic knowledge of software systems, APIs, databases, or SaaS platforms.
- Knowledge of PowerShell, SQL, or any programming language is a plus.
- Good communication and presentation skills.
- Strong analytical and problem-solving ability.
- Willingness to learn new technologies and software tools.
Eligibility
- BCA, B.Sc, Diploma, or related fields.
- Or Any 3 Years Graduation or Diploma with Computer Skills.
Experience
0 – 6 Years
Preferred Qualities
- Interest in technology and software products.
- Quick learner with a positive attitude.
- Good teamwork and communication skills.
- Customer-focused mindset.
- Ability to understand business requirements and provide solutions.
Location
Chennai (Hybrid)
Why Join Us?
- Opportunity to work with modern software products and SaaS platforms.
- Gain hands-on experience in software consulting and client interaction.
- Learn from experienced professionals and grow your technical career.
- Exposure to software implementation, integrations, and customer solutions.