Soft Services-O2 Professional

Jones Lang LaSalle (JLL); Navi Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Navi Mumbai is seeking a facilities manager to oversee operational risk management, emergency response planning, and site audits. You will lead a facilities team and ensure compliance with contractual service levels, delivering reliable support to tenants and clients.

The role requires strong leadership, excellent communication and reporting skills, plus the ability to roll out improvement plans and maintain safety standards across on-site operations.

Qualifications

• Degree in business or hotel/building management.
• 3–5 years experience in facilities management.
• Good working knowledge of occupational safety.
• Strong client-centric approach and service orientation.

Responsibilities

• Operational Risk Management - Update and implement Emergency Response plan; drills etc as required.
• After office hours Facilities assistance response.
• Operational Audits and Compliance.
• Escalation of Incidents/Problems.
• Performance Objectives - Meet or exceed best practice in provision of services through contracts.
• Establishment and adherence to policies procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
• Effective management of the team.

Skills

Property operations

Team management

Leadership

Communication

Reporting

Client-centric operations

Education

Bachelor's degree in Business or Hotel/Building Management

Job description

Responsibilities

• Operational Risk Management - Update and implement Emergency Response plan; drills etc as required.
• After office hours Facilities assistance response
• Operational Audits and Compliance.
• Escalation of Incidents/Problems
• Performance Objectives - Meet or exceed best practice in provision of services through contracts.
• Establishment and adherence to policies procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
• Effective management of the team

Requirements

• Strong knowledge of property operations
• Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management.
• You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
• Solid background in team management
• Are you an adept leader with a proven track record in managing a team
• Are you capable of effectively rolling out improvement plans
• Do you possess superior communications and reporting skills
• If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Location: On-site - Navi Mumbai, MH

Scheduled Weekly Hours: 48