Soft Service Executive

Jones Lang LaSalle (JLL); Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking an experienced Facilities Manager for on-site operations in Hyderabad. You will oversee day-to-day facilities activities, manage supplies and vendor contracts, and drive continuous improvement while maintaining safety and budget controls.

The role requires 3–5 years in facilities management and a degree in business or hotel/building management. You will work closely with facilities teams to deliver reliable service and meet client expectations in a fast-paced

Qualifications

• Degree in business or hotel/building management.
• 3–5 years of facilities management experience.
• Strong safety knowledge and client-centric operations.

Responsibilities

• Prioritise facilities needs and oversee day-to-day operations.
• Manage supplies, stock levels, and vendor contracts.
• Mitigate risks through emergency planning and safety reviews.
• Monitor budgets and ensure compliant invoicing and petty cash control.
• Conduct service audits and prepare monthly management reports for clients.
• Drive continuous improvement and meet service level agreements.

Skills

Property operations

Team management

Leadership

Communication

Education

Business or hotel/building management degree

Job description

Responsibilities

• Prioritising the facilities needs
• Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you ll strive for continuous improvement in the process.
• You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you ll manage supply and service contracts as approved by clients.
• In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
• Also part of your mandate is to monitor the property s budget. As the person in charge, you ll make sure that there s enough petty cash to support operations. You ll also see to it that vendor invoice processes comply with standards.
• Going above and beyond expectations
• Client satisfaction is second nature to the person in charge. In this role, you ll take on difficult issues and seek out opportunities to improve operations. You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
• In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance. You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Requirements

• Strong knowledge of property operations
• Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
• Solid background in team management
• Are you an adept leader with a proven track record in managing a team
• Are you capable of effectively rolling out improvement plans
• Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Job Details

Location: On-site - Hyderabad, TS

Scheduled Weekly Hours: 48