Social Media Manager

Fynd (Shopsense Retail Technologies Ltd.); Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Learning Wallet

Job summary

Fynd is seeking a seasoned Social Media Manager to craft and execute a monthly content calendar across LinkedIn, Instagram, X, Facebook, and YouTube. You’ll coordinate with design, content, sales, and marketing to grow brand presence and drive engagement.

Join a fast-growing SaaS retail-tech company with a strong culture; office-based in Mumbai. 4–7 years of experience and a track record of scaling social channels are essential.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 4-7 years of experience in social media management or digital marketing.
• Hands-on experience with LinkedIn, Instagram, X, Facebook, and YouTube.
• Proven ability to create and execute a monthly content calendar.
• Strong command of English with excellent written and verbal communication.

Responsibilities

• Develop and manage a monthly social media calendar aligned to brand goals, campaigns, and business priorities.
• Create, curate, and publish high-quality, platform-specific content across LinkedIn, Instagram, X (Twitter), Facebook, and YouTube.
• Oversee day-to-day social media operations including scheduling, posting, community management, and content optimization.
• Engage with audiences by responding to comments, messages, and mentions to build an active and trusted online community.
• Use analytics tools to track performance, generate insights, and refine strategies to improve reach, engagement, and conversions.
• Collaborate with design, content, sales, and marketing teams to ensure consistent brand voice, visual identity, and storytelling.
• Leverage social media and Sales Navigator for lead generation, audience targeting, and campaign support.
• Monitor trends, competitor activities, and platform updates to test new formats and growth tactics that improve outcomes.

Skills

Social media management

Content creation

Analytics & insights

Team collaboration

English communication

Education

Bachelor's degree in Marketing/ Communications/ related field

Tools

LinkedIn

Instagram

X (Twitter)

Facebook

YouTube

Job description

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.

What will you do at Fynd?

• Develop and manage a monthly social media calendar aligned to brand goals, campaigns, and business priorities.
• 2Create, curate, and publish high-quality, platform-specific content across LinkedIn, Instagram, X (Twitter), Facebook, and YouTube.
• 3Oversee day-to-day social media operations including scheduling, posting, community management, and content optimization.
• 4Engage with audiences by responding to comments, messages, and mentions to build an active and trusted online community.
• 5Use analytics tools to track performance, generate insights, and refine strategies to improve reach, engagement, and conversions.
• 6Collaborate with design, content, sales, and marketing teams to ensure consistent brand voice, visual identity, and storytelling.
• 7Leverage social media and Sales Navigator for lead generation, audience targeting, and campaign support.
• 8Monitor trends, competitor activities, and platform updates to test new formats and growth tactics that improve outcomes.

Some specific requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• 4-7 years of experience in social media management or digital marketing
• Hands-on experience managing LinkedIn, Instagram, X, Facebook, and YouTube
• Proven ability to create and execute a monthly content calendar
• Strong command of English with excellent written and verbal communication skills
• Experience using social media analytics, publishing, and scheduling tools
• Experience in SaaS, startups, or growth marketing environments
• Proven track record of scaling social channels or driving measurable growth
• Experience leading campaigns, projects, or small teams
• Working knowledge of sales navigator and lead generation through social media
• Familiarity with emerging content formats, trends, and best practices

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

• Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.

Culture

We believe in building strong teams and lasting connections.

• Regular community engagement and team-building activities
• Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture

Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!