Social Media Analyst – Bakelite Foods

Bejobbed Incorporation Pvt Ltd; Pune District; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Structured career mapping

Mentorship

Access to leadership-track roles

Skill-building assessments

Long-term growth roadmap

Job summary

A leading marketing firm in Pune is seeking a Social Media Analyst to manage content execution and digital communication. The candidate will be responsible for responding to customer queries across platforms, managing social media content, and preparing performance dashboards. Ideal applicants will have experience in social media execution, a strong aesthetic sense, and a proactive approach. This role supports the enhancement of customer satisfaction and brand presence online.

Qualifications

• Experience in social media execution and customer interaction.
• Strong aesthetic sense and ability to shoot/edit basic content.
• Proactive, reliable, and comfortable with hands-on multi-tasking.

Responsibilities

• Respond promptly & professionally across various online platforms.
• Manage posts, stories, reels, captions, and scheduling.
• Track weekly metrics and prepare performance dashboards.

Skills

Social media execution

Customer interaction

Content creation

Multitasking

Education

MBA/PGDM

Job description

Company: Bakelite food processing pvt ltd

Education: MBA/ PGDM

About the Company

Bakelite Foods is part of Malpani’s, founded by Mr. Sachin Malpani. Over the years, Malpani’s has built its identity on trust, innovation, and a deep understanding of consumer needs. Under this leadership, Bakelite Foods has established a strong market presence, offering high-quality and reliable food products across both offline and online channels. As Bakelite Foods continues to scale, the company is expanding its digital presence and strengthening its customer experience operations. This role will play a key part in supporting that growth and enhancing customer satisfaction.

Bakelite, under Malpani Group’s leadership, has built a solid reputation for delivering high-quality consumer products with a growing presence across offline and online markets. The company is now expanding its digital footprint and strengthening its customer experience function, making this a high-impact, growth-focused role.

Role Overview

Bake-lite is seeking a Social Media Analyst who can manage content execution, digital communication, and customer interactions. You will be the online face and voice of the brand across all digital platforms while also ensuring a seamless customer experience.

Key Responsibilities

Customer Care (Voice of the Brand)

• Respond promptly & professionally across WhatsApp, Instagram, Facebook, LinkedIn, Google Business, and phone calls (~15–20 calls/day).
• Maintain a polite, empathetic and brand-consistent tone.
• Track, follow-up and close customer complaints and queries in an organized

Social Media Executive

• Manage posts, stories, reels, captions and scheduling across social channels.
• Review agency creatives for quality and brand alignment.
• Shoot basic product videos and short‑form content as required.
• Assist with festive campaigns, promotions, and brand storytelling.
• Track weekly metrics and prepare performance dashboards.
• Update content on website/e‑commerce platforms when needed.

Skills & Qualifications

• Experience in social media execution and customer interaction.
• Strong aesthetic sense and ability to shoot/edit basic content.
• Proactive, reliable and comfortable with hands‑on multi‑tasking.

Why Bejobbed?

Bejobbed identifies and develops future marketing leaders for fast-growing consumer brands. We support candidates with:

• Structured career‑mapping & mentorship
• Access to leadership‑track roles in high‑growth companies
• Skill‑building assessments and curated feedback
• A long‑term roadmap that focuses on growth within the same organisation

Bejobbed helps talent evolve into impact‑driven leaders, not job hoppers.

How to Apply

If this sounds like your dream opportunity, we’d love to hear from you! Please click the Apply button below to show your interest.