SNOW Tester Subcontractor

Birlasoft Limited; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Birlasoft Limited in Bengaluru seeks a QA Automation Engineer with strong ServiceNow ATF experience to design, implement and manage automated testing across ServiceNow modules and platforms. You will collaborate with cross-functional teams to ensure quality through all release cycles, upgrades, and regression suites.

The role emphasizes test strategy, automation acceleration, and governance to improve coverage and efficiency. Experience with Playwright and Selenium is highly desirable.

Qualifications

• Hands-on experience with automated testing in ServiceNow ATF is required.
• Strong knowledge of Agile/Scrum and test planning methodologies.
• Proven ability to manage defects and ensure regression coverage.

Responsibilities

• Develop, maintain, and execute automated test scripts using ServiceNow ATF (mandatory).
• Validate ServiceNow modules, workflows, catalog items, integrations, and custom apps across releases.
• Support testing activities for major, minor, patch, and platform upgrades.
• Create and maintain regression suites to ensure release quality.
• Log, track, and validate defects with developers and stakeholders.
• Analyze results, identify risks, and advise release readiness.
• Collaborate with Product Owners, Developers, BAs, and Platform Teams throughout SDLC.
• Contribute to test strategy, planning, and quality governance processes.
• Drive test automation and continuous improvement to boost coverage and efficiency.
• Utilize version control and test management tools to maintain assets and docs.
• Experience with Playwright and/or Selenium is a strong plus.

Skills

Agile/Scrum

Test Planning & Execution

Defect Management

Functional Testing

Regression Testing

ServiceNow Testing

Tools

ServiceNow ATF

Playwright

Selenium

Job description

Area(s) of responsibility

• ..Develop, maintain, and execute automated test scripts using ServiceNow Automated Test Framework (ATF) (mandatory).
• Validate ServiceNow modules, workflows, catalog items, integrations, and custom applications across releases.
• Support major, minor, patch, and platform upgrade testing activities.
• Create and maintain regression test suites to ensure release quality and platform stability.
• Log, track, and validate defects through resolution while working closely with developers and stakeholders.
• Analyze test results, identify quality risks, and provide release readiness recommendations.
• Collaborate with Product Owners, Developers, Business Analysts, and Platform Teams throughout the SDLC.
• Contribute to test strategy, test planning, and quality governance processes.
• Drive test automation and continuous improvement initiatives to increase coverage and efficiency.
• Utilize version control and test management tools to maintain testing assets and documentation.
• Experience with Playwright and/or Selenium automation frameworks is highly desirable and considered a strong plus.
• Knowledge of Agile methodologies, CI/CD practices, API testing, and enterprise ServiceNow implementations is preferred.

Required Skills

• ServiceNow Testing : ServiceNow ATF ( Must Have ) : Functional & Regression Testing : Defect Management : Test Planning & Execution
• Agile/Scrum