SME Solution Consultant

Refrens; Surat; On-site; INR 420,000 - 620,000; Full time

Job summary

Refrens—a leading business operating system—seeks an SME Solution Consultant for an inside sales role in Surat. You’ll engage with SME founders, understand their accounting challenges, and demonstrate how Refrens solves invoicing and workflow issues.

Ideal candidates have a B.Com/M.Com background, 6 months to 2 years of experience, strong accounting knowledge, and excellent English communication. This is a customer-facing, solution-driven role in a fast-growing SaaS company.

Qualifications

• B.Com / M.Com graduates or candidates with strong accounting background.
• 6 months–2 years of experience.
• Strong understanding of accounting fundamentals.
• Good English communication and interpersonal skills.

Responsibilities

• Talk to SME owners to understand their business needs.
• Identify accounting, invoicing and workflow challenges.
• Conduct product demos and show how Refrens can help.
• Convert qualified leads into customers via inside sales.
• Follow up with prospects and manage the sales journey.
• Build strong relationships with customers and partners.
• Collaborate with Product, Onboarding & Support to ensure a great customer experience.

Skills

Accounting fundamentals

English communication

Communication with customers

Interpersonal skills

SaaS interest

Education

B.Com / M.Com

Job description

Not just sales. Not just accounting. A bit of both.

About Refrens

Refrens.com, a leading business operating system, has become the platform of choice for small and medium businesses worldwide. With 350k+ business sign-ups across 178 countries, Refrens offers a comprehensive suite of tools including bookkeeping, lead management, and Inventory management. Backed by funding from industry luminaries like Founder of CRED-Kunal Shah, Founder of Paytm- Vijay Shekhar Sharma, Founder of Indiamart-Dinesh Agarwal, and Founder of Shaadi.com- Anupam Mittal, Refrens.com continues to innovate and grow.

About the Role

We’re looking for a SME Solution Consultant who understands accounting, communicates well, and enjoys talking to businesses.

This is an Inside Sales role where you’ll speak with SMEs, founders, and business owners, understand their challenges, and help them find the right solutions using Refrens.

You won’t just sell software — you'll understand how businesses operate and help them work better.

What You'll Do

• Talk to SME business owners and understand their business needs.
• Identify accounting, invoicing and workflow challenges.
• Conduct product demos and explain how Refrens can help.
• Convert qualified leads into customers through inside sales.
• Follow up with prospects and manage the sales journey.
• Build strong relationships with potential and existing customers.
• Work closely with Product, Onboarding & Support teams to ensure a great customer experience.
• Own your pipeline, targets and numbers.

Who We're Looking For

• B.Com / M.Com graduates or candidates with a strong accounting background.
• Candidates with 6months–2 years of experience are welcome.
• Good understanding of accounting fundamentals.
• Strong English communication and interpersonal skills.
• Comfortable speaking with customers over calls and online meetings.
• Confident, curious and proactive.
• Someone who enjoys understanding problems and finding solutions.
• Interest in SaaS and technology is a plus.

How We Operate

No Chaos, Just Clarity: Clear processes, well-defined roles, and a structured sales flow.

Customer-First Selling:We focus on solving problems, not pushing products.

Zero Mis-Selling Policy: Trust > short-term revenue. We believe in selling the right solution to the right customer.

Team Collaboration: Sales works closely with Product, Onboarding, and Support to create a great customer experience.

Data-Driven Approach: We make decisions based on insights and numbers, not assumptions.

Ownership Mindset: You own your numbers, pipeline, and growth.

Why Refrens?

This role sits at the intersection of:

Accounting × SaaS × Sales × Business Consulting

You’ll get hands-on exposure to how real businesses operate, while learning how technology can solve their everyday problems.

If you have a strong accounting foundation, great communication skills, and enjoy talking to people — you might be a great fit for Refrens.

Location: Surat

Experience: 6 months – 2 years

Education: B.Com / M.Com preferred