SME - Billing

Outscale Partners; Gurugram District; Hybrid; INR 400,000 - 700,000; Full time

Benefits offered by this job

Company cab facility

Comprehensive medical insurance

Hybrid work model

Job summary

Outscale Partners is seeking a Billing Analyst to handle US invoice billing, input data into the FUSE system, and ensure accuracy in billing operations. The role involves validating data, generating invoices, and coordinating with operations to resolve billing queries, while supporting collections and unbilled analyses.

The position starts with 3 months in the office in Gurugram, followed by a hybrid work arrangement (3 days WFO).

Qualifications

• Prior experience in handling billing of US invoices.
• Strong analytical and critical-thinking skills.
• Attention to detail required.

Responsibilities

• Input the billing information from field operations into the FUSE system.
• Review and validate billing data for accuracy and compliance before submission.
• Assist in processing complex or high-volume billing items.
• Process and validate work orders and related documentation.
• Generate customer invoices according to established schedules and SOW.
• Ensure compliance with customer-specific billing requirements.
• Maintain accurate records and documentation of tickets, work volume, and related billing information.
• Interface with operations team to clarify and resolve billing queries/issues.
• Address basic billing discrepancies and issues to support reconciliation of invoicing and accounts receivable.
• Assist in unbilled report analysis.
• Support collections process through documentation.

Skills

Billing experience

Excel proficiency

Analytical thinking

Attention to detail

Tools

FUSE system

Job description

Outscale Partners is a fully owned subsidiary of The Argenbright Group and was established in 2022. The group brings more than 45 years of experience in transforming labour-intensive, essential frontline services across industries. It has operations across the United States, the United Kingdom, Middle East and India, supporting clients through a strong combination of industry expertise, technology, and people-centric service models.

Outscale Partners focuses on delivering innovative workforce and service solutions that enhance operational efficiency and customer experience.

• Shift Timing: Rotational - Night Shift (5:30 PM - 2:30 AM or 6:30 PM - 3:30 AM).
• Work Mode: Initial 3-month Work from Office followed by hybrid (3 days WFO).
• Cab Facility: Company-provided cab for pick-up and drop as per the company transport policy
• Medical Policy: Comprehensive medical insurance policy with coverage for specified parents
• Input the billing information from field operations into FUSE system
• Review and validate billing data for accuracy and compliance before submission
• Assist in processing complex or high-volume billing items
• Process and validate work orders and related documentation
• Generate customer invoices according to establish schedules, SOW
• Ensure compliance with customer specific billing requirements
• Maintain accurate records and documentation of tickets / work volume and the related billing information
• Interface with operations team to clarify and resolve billing queries / issues
• Address basic billing discrepancies and issues to support reconciliation of invoicing and Accounts receivables
• Assist in unbilled report analysis
• Support collections process through documentation

Must have skills

• Prior experience in handling billing of US invoices
• Proficiency in Excel, FUSE system is preffered
• Strong analytical and critical-thinking skills
• Attention to detail