SMB Presales Advocate

HypTechie; Pune District; On-site; INR 400,000 - 560,000; Full time

Benefits offered by this job

Cab facility

Job summary

HypTechie in Pune is seeking an SMB Presales Advocate to engage business customers interested in Microsoft commercial hardware and related solutions. The role involves understanding customer requirements, recommending suitable solutions, handling objections, and converting inbound inquiries into sales opportunities.

You will qualify leads, engage business decision-makers, and maintain CRM records while delivering excellent customer service and achieving sales targets.

Qualifications

• 2–3 years of relevant sales, telesales, or inside sales experience.
• Strong verbal and written communication skills.
• B2B/ SMB sales and customer engagement experience.

Responsibilities

• Handle inbound customer inquiries via phone and chat.
• Understand business requirements and recommend suitable solutions.
• Qualify leads and identify potential sales opportunities.

Skills

Excellent communication

Inside sales

Lead qualification

Objection handling

CRM tools

B2B sales

Tools

CRM software

Job description

Job ID : 895728
Position: SMB Presales Advocate – Inbound Sales

Location: Pune
Experience: 2–3 Years ( Only Females )
Work Mode: Work from Office – 5 Days a Week
Shift Timings: 6 PM–3 AM or 9 PM–6 AM IST
Cab Facility: Provided for both shifts

Role Summary

We are hiring an SMB Presales Advocate to engage business customers interested in Microsoft commercial hardware and related solutions. The role involves understanding customer requirements, recommending suitable solutions, handling objections, and converting inbound inquiries into sales opportunities.

Key Responsibilities

• Handle inbound customer inquiries through phone and chat.
• Understand business requirements and recommend suitable solutions.
• Qualify leads and identify potential sales opportunities.
• Engage business decision-makers and drive sales conversions.
• Handle objections, negotiate, and follow up with prospective customers.
• Maintain customer and sales information in CRM tools.
• Deliver excellent customer service and achieve sales targets.

Mandatory Skills

• Excellent verbal and written communication.
• 2–3 years of relevant sales, telesales, or inside sales experience.
• B2B/SMB sales and customer engagement skills.
• Lead qualification and sales conversion.
• Strong objection handling and follow-up skills.
• Basic knowledge of CRM and sales tools.

Good to Have

• Experience in technology or hardware sales.
• Knowledge of Microsoft Surface, Windows, Microsoft 365, or Office products.
• Experience handling SMB or commercial customers.

Additional Requirements

• Open to women candidates, as specified in the hiring requirement.
• Must be comfortable working from the Pune office five days a week.
• Must be comfortable with either of the specified night shifts.
• Cab facility will be provided for both shifts.