Site Reliability Engineer

NatWest Group; Bengaluru; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

NatWest Group in Bengaluru is seeking an associate-level Site Reliability Engineer to bolster the resilience of our products and services. You will work with engineers to deliver changes safely, improve availability, performance and monitoring, and contribute to incident response and capacity planning.

In this role you will own production health, support release processes, and mentor teammates on reliability practices, SRE principles, and data-driven problem solving, while collaborating with

Qualifications

• 4+ years of SRE or production reliability experience.
• Experience with AWS, Java/Spring Boot, and microservices.
• Financial services knowledge and risk awareness.

Responsabilités

• Meet service level objectives and improve systems.
• Contribute ideas to balance risk and goals.
• Own production and non-production health, respond to incidents.
• Support release processes and communicate incident status.
• Measure availability and latency and monitor system health.

Connaissances

SRE

Production support

AWS

Java Spring

Microservices

React

DevOps

CI/CD

Observability

AIOps

Outils

ITIL

Description du poste

Join us as a Site Reliability Engineer

• In this key role, you'll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You'll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development.
• We're offering this role at associate level

What you'll do

As our Site Reliability Engineer, you'll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You'll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk.

You'll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required.

A typical day will involve:

• Providing structure and supporting release processes, suggesting and making improvements where possible
• Supporting the clear communication and frequent update of incident status to other teams and customers
• Providing technical expertise and input to establish the risk tolerance of products and services
• Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health

The skills you'll need

We're looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You'll need experience of using a data driven and scientific approach to fact finding. We'll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.

You'll also need:

• Strong SRE and production support expertise, including SLI/SLOs, incident/problem management, ITIL, resilience and operational reliability with 4+ years of experience
• Strong technical experience across AWS, Java/Spring Boot, Microservices, React, DevOps, CI/CD, observability, automation and AIOps.
• Proven technical and mentoring, with strong problem-solving, stakeholder management, communication and collaboration skills.