Site Reliability Engineer

Natwest Digitalx; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Natwest Digitalx in Bengaluru is hiring an associate-level Site Reliability Engineer to strengthen the reliability and performance of our products and services.

You'll work with engineers to implement SRE practices, monitor latency, availability, and capacity, and respond to incidents. This role emphasizes collaboration, continuous learning, and innovation.

Expect stakeholder interaction and opportunities for professional growth in a supportive, inclusive team.

Qualifications

• 4+ years of experience in Site Reliability Engineering or production support.
• Strong knowledge of reliability systems thinking and data-driven problem solving.
• Experience in financial services domain is a plus.

Responsibilities

• Meet defined service level objectives and continually improve systems.
• Proactively contribute new ideas to balance risk and deliver changes safely.
• Maintain health of production and non-production environments and respond to incidents.
• Support release processes and incident status communication.

Skills

SRE

Production support

SLI/SLOs

Incident management

Tools

AWS

Java/Spring Boot

Microservices

React

CI/CD

Observability

AIOps

Job description

Job Summary

• Join us as a Site Reliability Engineer
• In this key role, you'll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You'll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development.
• We're offering this role at associate level

Responsibilities

As our Site Reliability Engineer, you'll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You'll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk.

You'll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required.

A typical day will involve:

• Providing structure and supporting release processes, suggesting and making improvements where possible
• Supporting the clear communication and frequent update of incident status to other teams and customers
• Providing technical expertise and input to establish the risk tolerance of products and services
• Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health

The skills you'll need

We're looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You'll need experience of using a data driven and scientific approach to fact finding. We'll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.

You'll also need:

• Strong SRE and production support expertise, including SLI/SLOs, incident/problem management, ITIL, resilience and operational reliability with 4+ years of experience
• Strong technical experience across AWS, Java/Spring Boot, Microservices, React, DevOps, CI/CD, observability, automation and AIOps.
• Proven technical and mentoring, with strong problem-solving, stakeholder management, communication and collaboration skills.

Hours

45