Shipping Agent

Tata Consultancy Services; Pune District; On-site; INR 350,000 - 500,000; Full time

Job summary

Tata Consultancy Services in Pune is seeking a shipping documentation coordinator to manage export/import paperwork and ensure accuracy of bills of lading, invoices, and shipping instructions.

You will track shipments, respond to queries, coordinate with customers, vendors and internal teams, and maintain records in ERP systems. The role requires attention to detail, strong communication, and proficiency in MS Excel for data management.

Qualifications

• Excellent written and verbal communication.
• High attention to accuracy and detail.
• Basic understanding of shipping/logistics processes.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficient in data management and MS Excel.

Responsibilities

• Prepare, review, and manage shipping documents such as Bill of Lading, invoices, and shipping instructions.
• Ensure accuracy and completeness of all documentation as per company and regulatory standards.
• Coordinate with customers, vendors, and internal stakeholders for shipment processing.
• Track shipment status and provide timely updates to stakeholders.
• Handle email communication related to shipment queries, documentation, and issue resolution.
• Maintain and update shipment data in internal systems/ERP.
• Support invoice generation and basic payment follow-ups (if required).
• Ensure compliance with international shipping and trade regulations

Skills

Communication

Attention to detail

Logistics basics

Deadline-driven

MS Excel

Coordination

Tools

MS Excel

Job description

• Prepare, review, and manage shipping documents such as Bill of Lading, invoices, and shipping instructions


• Ensure accuracy and completeness of all documentation as per company and regulatory standards


• Coordinate with customers, vendors, and internal stakeholders for shipment processing


• Track shipment status and provide timely updates to stakeholders


• Handle email communication related to shipment queries, documentation, and issue resolution


• Maintain and update shipment data in internal systems/ERP


• Support invoice generation and basic payment follow-ups (if required)


• Ensure compliance with international shipping and trade regulations


• Identify and escape discrepancies or delays in the process

Key Skills & Requirements

• Good communication skills (written and verbal)


• Strong attention to detail and accuracy


• Basic understanding of logistics/shipping processes (preferred)


• Ability to work in a fast-paced, deadline-driven environment


• Proficiency in MS Excel and data management


• Problem-solving and coordination skills