Shift Manager (QSR/FOOD) - Vadodara

Theobroma Foods; Vadodara; On-site; INR 279,000 - 424,000; Full time

Job summary

Theobroma Foods PVT Ltd. in Vadodara, Gujarat, is seeking a Shift Manager (QSR/FOOD) to lead restaurant operations. You will conduct shift briefs, supervise staff, manage inventory, and ensure service excellence while promoting upsells and maintaining health and safety standards.

Responsibilities include opening/closing, handling reservations, coordinating with kitchen and suppliers, and guiding the team through busy periods to achieve guest satisfaction and smooth daily costs and revenues.

Responsibilities

• Conduct briefs of the team members at the commencement of the shift.
• Open or close the restaurant (when responsible for the first or last shift).
• Check table set up, cleanliness, AC temperature at the commencement of Shift.
• Supervise and guide the team members in performing their work.
• Delegate tasks to restaurant staff and supervise their performance.
• Manage dining reservations.
• Maintain a fully stocked inventory and order food supplies, as needed.
• Promote and upsell the special menus and services.
• Arrange to have shifts covered (e.g. when employees take time off).
• Help staff resolve on-the-job challenges.
• Track daily costs and revenues.
• Balance the cash register at the end of the shift.
• Coordinate with suppliers as they deliver food product orders.
• Ensure client satisfaction and gracefully handle any complaints.
• To check the restaurant set up at the commencement of the shift.
• To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc
• To approve the stores' requisitions of the various items required at a restaurant
• Inform the next Shift Manager about pending tasks
• Report maintenance and training needs.
• To plan and prepare the action plan for handling busy operations time
• To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly
• To comply with all health and safety regulations
• To maintain the logbook and to make necessary entries for further prompt action

Job description

We refer to an opening for the Shift Manager (QSR/FOOD) position in our company Theobroma Foods PVT Ltd. to be based in Vadodara, Gujarat.

Company Profile:

Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent offerings, including brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country.

For More Information about the Company:

LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/

Website - https://theobroma.in/

Facebook - https://www.facebook.com/theobromaindia/

Instagram - https://www.instagram.com/theobromapatisserie/?hl=en

JOB DESCRIPTION:

• To conduct the briefs of the team members at the commencement of the shift
• Open or close the restaurant (when responsible for the first or last shift)
• To check the table set up, cleanliness, AC temperature at the commencement of Shift
• To supervise and guide the team members in performing their work
• Delegate tasks to restaurant staff and supervise their performance
• Manage dining reservations
• Maintain a fully stocked inventory and order food supplies, as needed
• To promote and upsell the special menus and services
• Arrange to have shifts covered (e.g. when employees take time off)
• Help staff resolve on-the-job challenges
• Track daily costs and revenues
• Balance the cash register at the end of the shift
• Coordinate with suppliers as they deliver food product orders
• Ensure client satisfaction and gracefully handle any complaints
• To check the restaurant set up at the commencement of the shift
• To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc
• To approve the stores' requisitions of the various items required at a restaurant
• Inform the next Shift Manager about pending tasks
• Report maintenance and training needs.
• To plan and prepare the action plan for handling busy operations time
• To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly
• To comply with all health and safety regulations
• To maintain the logbook and to make necessary entries for further prompt action

ADMINISTRATIVE JOB DESCRIPTION:

• To approve leaves of the team members
• To prepare the duty roster of the team members of a restaurant
• To conduct the training for team members as per the training calendar

Reporting to:

Area Manager & General Manager

Outlet Location:

Manjalpur, Vasna Road & Karelibaug

THEOBROMA FOODS PVT. LTD.

Block/Survey No 26,27,40 & 41, Sector -3, Akshar Industrial Park, Opp, Zydus Cadila Pharma, Village: Vasna Chacharavadi, Changodar, Tal: Sanad, Dist: Ahmedabad 382213, Gujarat, India.