Job TitleShift EngineerJob Description SummaryJob DescriptionJob PurposeThe purpose of this role is to operate, monitor, and maintain all technical systems and infrastructure at the site during assigned shifts. The Shift Engineer ensures the safe, efficient, and reliable performance of equipment and facilities, responds promptly to technical issues, and supports continual improvement initiatives while upholding high standards of safety, compliance, and service quality.AccountabilitiesMajor ActivitiesOperation & Maintenance of Residential InfrastructureOversee preventive and breakdown maintenance of electrical systems, DG sets, water pumps, STP/WTP, HVAC, lifts, fire-fighting systems, and other building services to ensure uninterrupted operations.Safety, Statutory & ComplianceEnsure all equipment complies with statutory norms (fire safety, electrical safety, pollution control, lift inspection, etc.). Maintain valid certifications and coordinate periodic inspections with authorities.Complaint Resolution & Resident SatisfactionEnsure timely response and closure of resident technical complaints logged via portals or helpdesk. Monitor turnaround time and maintain satisfaction levels.Vendor & AMC ManagementManage service contracts, AMCs, and vendor performance. Verify service quality, approve work completion, and ensure timely renewals.Energy & Resource ManagementMonitor and optimize consumption of electricity, water, and other utilities. Implement energy-saving initiatives and sustainability measures.Budget & Cost ControlPrepare the annual maintenance budget, track expenses, and implement cost-saving measures without compromising quality.Team Leadership & TrainingLead the site technical team, allocate duties, and provide training on safety, operations, and new technology.Documentation & ReportingMaintain asset registers, maintenance schedules, complaint trackers, breakdown reports, and compliance records. Submit periodic Daily, MIS, MMR reports to management.OtherProactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experiencePerforms other duties as requested by your direct managerOccasional requirement to work extended hours during peak times or to assist with major functions/eventsDevelopment of operational standards / playbooks / operating manuals for all aspects of the businessINCO: “Cushman & Wakefield”