Setter Manager

Marketing Transformers; India; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading marketing firm in India is seeking an experienced Setter Manager to lead and scale its appointment-setting team. This role demands exceptional communication abilities and a strong background in sales training and coaching. The ideal candidate will manage a team, improve performance metrics, and align strategies closely with sales leadership. The position offers a unique opportunity to drive results in a performance-driven environment.

Qualifications

• Proven experience as a Setter Manager or in a senior setter role.
• Extremely strong verbal and written communication skills.
• Solid experience in sales training, coaching, and team leadership.

Responsibilities

• Manage, coach, and motivate a team of appointment setters.
• Train setters on sales fundamentals and objection handling.
• Monitor call quality and performance metrics.

Skills

Team management

Sales training

Coaching skills

Communication skills

Lead qualification

Data-driven mindset

Tools

CRM software

Dialers

Scheduling tools

Job description

We’re looking for an experienced Setter Manager to lead and scale our appointment‑setting team. This role is ideal for someone who has previously worked in a Setter Manager or senior setter role, has exceptional communication skills, and a strong background in sales training and coaching.

What You’ll Do

• Manage, coach, and motivate a team of appointment setters
• Train setters on sales fundamentals, objection handling, and booking quality calls
• Monitor call quality, conversations, and performance metrics
• Improve booking rates, show‑up rates, and overall funnel performance
• Create and optimize scripts, SOPs, and workflows
• Work closely with sales closers and leadership to align strategy
• Support hiring, onboarding, and ramp‑up of new setters

What We’re Looking For

• Proven experience as a Setter Manager / Appointment Setting Manager / Senior Setter
• Extremely strong verbal and written communication skills
• Solid experience in sales training, coaching, and team leadership
• Strong understanding of lead qualification and sales psychology
• Data‑driven mindset with the ability to improve KPIs
• Comfortable working with CRMs, dialers, and scheduling tools

Bonus Points

• Experience managing remote or offshore teams
• Background in high‑ticket sales or service‑based businesses

Why Join Us?

• Opportunity to lead and build a high‑performing sales function
• Performance‑driven environment with room for:view growth

Interested? Apply here or send us a message to start the conversation.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Industries: Advertising Services