Sales Manager

Expert Panel; Delhi; Sur place; INR 70 000 - 110 000; Plein temps

Résumé du poste

Expert Panel in India is seeking an experienced Manager/Team Leader for sales processes in a dynamic BPO environment. You will lead telecalling teams, drive conversions, monitor quality, coach members, and collaborate with internal teams to streamline workflows.

Strong communication, leadership, and problem-solving skills are essential for a target-driven role. 4–5 years of BPO sales process leadership experience, with a track record of managing performance metrics and delivering growth in a

Qualifications

• 4–5 years of experience in a BPO (sales process) as TL/ Manager.
• Proven experience in managing telecalling teams (sales processes).
• Strong understanding of sales funnels, call quality, and team performance metrics.
• Excellent communication, leadership, and problem-solving skills.
• Ability to thrive in a target-driven, high-energy environment.
• Opportunity to lead and scale high-impact teams.
• Fast-growing and dynamic work environment.
• Strong focus on learning, ownership, and career growth.

Responsabilités

• Lead and manage a team of advisors in sales processes
• Drive team performance to achieve daily, weekly, and monthly targets
• Monitor calls, provide feedback, and ensure quality & compliance standards
• Coach, mentor, and motivate team members for continuous improvement
• Analyze performance metrics and implement strategies to improve conversions and customer experience
• Collaborate with internal teams to streamline processes and enhance productivity

Connaissances

People leadership

Voice-based BPO operations

Sales process knowledge

Performance management

Coaching & mentoring

Analytical skills

Communication

Description du poste

We’re Hiring: Manager/Team Leader (experienced in BPO Sales Process)

Are you a people-first leader with a strong background in voice-based BPO operations? Do you thrive in fast-paced environments and know how to drive performance in sales teams? If yes, we’d love to connect with you!

Role: Manager/ Team Leader (experienced in Sales Process)

What You’ll Do:

• Lead and manage a team of advisors in sales processes
• Drive team performance to achieve daily, weekly, and monthly targets
• Monitor calls, provide feedback, and ensure quality & compliance standards
• Coach, mentor, and motivate team members for continuous improvement
• Analyze performance metrics and implement strategies to improve conversions and customer experience
• Collaborate with internal teams to streamline processes and enhance productivity

What We’re Looking For:

• 4–5 years of experience in a BPO (sales process) as TL/ Manager
• Proven experience in managing telecalling teams (sales processes)
• Strong understanding of sales funnels, call quality, and team performance metrics
• Excellent communication, leadership, and problem-solving skills
• Ability to thrive in a target-driven, high-energy environment
• Opportunity to lead and scale high-impact teams
• Fast-growing and dynamic work environment
• Strong focus on learning, ownership, and career growth