ServiceNow Software Asset Management (SAM) Specialist

Ascendion Engineering; Pune District, Chennai, Bengaluru; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Ascendion Engineering is seeking a seasoned professional with 5+ years of software asset management and licensing experience, including hands-on work with ServiceNow SAM Pro. The role requires delivering entitlement analyses, maintaining software models and publisher data, and collaborating with Procurement, Finance, and IT to ensure audit-ready records.

The ideal candidate will interpret complex procurement documents, have strong data judgment, and communicate effectively across teams, with

Qualifications

• 5+ years of experience in software asset management or software licensing, including a minimum of 2 years hands-on with ServiceNow SAM Pro
• Demonstrated hands-on experience with entitlement creation, software models, publisher part numbers, and the Content Service within ServiceNow SAM Pro
• Working knowledge of software licensing models and metrics, including per-user, per-device, subscription, capacity-based, and perpetual constructs
• Ability to interpret procurement documentation, order forms, and license agreements to determine entitlement rights
• Strong analytical judgment and comfort resolving incomplete or conflicting source data independently
• Attention to detail sufficient to produce records that withstand publisher audit scrutiny
• Effective written and verbal communication, with the ability to engage stakeholders across Procurement, Finance, and IT
• Availability to participate in scheduled team and stakeholder meetings with meaningful daily overlap with core business hours

Job description

Required Qualifications

• 5+ years of experience in software asset management or software licensing, including a minimum of 2 years hands-on with ServiceNow SAM Pro
• Demonstrated hands-on experience with entitlement creation, software models, publisher part numbers, and the Content Service within ServiceNow SAM Pro
• Working knowledge of software licensing models and metrics, including per-user, per-device, subscription, capacity-based, and perpetual constructs
• Ability to interpret procurement documentation, order forms, and license agreements to determine entitlement rights
• Strong analytical judgment and comfort resolving incomplete or conflicting source data independently
• Attention to detail sufficient to produce records that withstand publisher audit scrutiny
• Effective written and verbal communication, with the ability to engage stakeholders across Procurement, Finance, and IT
• Availability to participate in scheduled team and stakeholder meetings with meaningful daily overlap with core business hours

Preferred Qualifications

• ServiceNow certification (CSA, or SAM-specific accreditation)
• Prior experience supporting publisher audits or license true up engagements
• Familiarity with discovery and normalization concepts within ServiceNow SAM Pro
• Experience with enterprise procurement platforms such as Ariba