ServiceNow Developer

Altraize

Pune District

On-site

INR 900,000 - 1,500,000

Full time

2 days ago
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Job summary

Altraize in Pune is seeking an experienced ServiceNow SAM Pro Developer to implement, configure and support ServiceNow SAM Pro. You will handle software asset management, license compliance, normalization, reconciliation, and vendor audits while integrating SAM Pro with CMDB, ITSM, Discovery, and ITOM.

You will work with publishers, content libraries, and various inventory tools (SCCM/MECM, Intune, Jamf) to optimize software spend and ensure audit readiness across the enterprise IT landscape.

Qualifications

  • Experience implementing, configuring and supporting ServiceNow SAM Pro.
  • Strong knowledge of software asset management and ITAM processes.
  • Experience with licensing models and vendor audits.

Responsibilities

  • Implement and configure ServiceNow SAM Pro.
  • Configure models, entitlements, contracts, installations, license positions and metrics.
  • Manage normalization, reconciliation, reclamation, and SaaS license management.
  • Integrate SAM Pro with CMDB, Discovery, ITSM, Procurement, Finance and ITOM.
  • Work with Publisher Packs and ServiceNow Content Library.
  • Identify optimization and cost-saving opportunities and ensure license compliance.
  • Support licensing models (per-user, per-device, per-core, processor, named-user, concurrent, SaaS).
  • Troubleshoot discovery and normalization data-quality issues.
  • Integrate with SCCM/MECM, Intune, Jamf and other inventory tools.
  • Prepare data for vendor audits and develop reports/dashboards for spend.
  • Collaborate with ITAM, IT Finance, Procurement, Legal, and Vendor Management.
  • Develop and maintain ServiceNow configurations, workflows, scripts, and integrations.

Skills

ServiceNow SAM Pro
Software Asset Management
IT Asset Management
ServiceNow Discovery
CMDB
Software normalization
License reconciliation
Software entitlements and contracts
Publisher Packs
License compliance and optimization
SCCM/MECM
Intune
Jamf
ServiceNow scripting
JavaScript
REST/SOAP APIs
IntegrationHub
Reporting and dashboards

Job description

Job Description

We are looking for an experienced ServiceNow SAM Pro Developer

Role: ServiceNow SAM Pro Developer

Employment Type: Full-Time

Job Description

We are looking for an experienced ServiceNow SAM Pro Developer with strong hands-on experience in implementing, configuring, and supporting ServiceNow Software Asset Management Professional (SAM Pro).

The candidate will be responsible for software license compliance, software asset optimization, license reconciliation, normalization, reclamation, and vendor audit readiness.

Key Responsibilities
  • Implement and configure ServiceNow SAM Pro.
  • Configure software models, entitlements, contracts, installations, license positions, and license metrics.
  • Manage software normalization, reconciliation, reclamation, and SaaS License Management.
  • Integrate SAM Pro with CMDB, ServiceNow Discovery, ITSM, Procurement, Finance, and ITOM.
  • Work with Publisher Packs and ServiceNow Content Library.
  • Manage software license compliance and identify optimization and cost-saving opportunities.
  • Support licensing models such as per-user, per-device, per-core, processor, named-user, concurrent, and SaaS/subscription.
  • Troubleshoot software discovery and normalization data-quality issues.
  • Integrate with SCCM/MECM, Microsoft Intune, Jamf, cloud portals, and other inventory tools.
  • Prepare and maintain software asset data for vendor audits.
  • Develop reports and dashboards for license utilization, compliance, and software spend.
  • Work with ITAM, IT Finance, Procurement, Legal, and Vendor Management teams.
  • Develop and maintain ServiceNow configurations, workflows, scripts, and integrations.
Required Skills
  • ServiceNow SAM Pro
  • Software Asset Management (SAM)
  • IT Asset Management (ITAM)
  • ServiceNow Discovery
  • CMDB
  • Software normalization
  • License reconciliation
  • Software entitlements and contracts
  • Publisher Packs
  • License compliance and optimization
  • SCCM/MECM, Intune, or Jamf
  • ServiceNow scripting / JavaScript
  • REST/SOAP APIs
  • IntegrationHub
  • ServiceNow reporting and dashboards
Good To Have
  • ServiceNow SAM Pro Implementation Specialist certification
  • ServiceNow CSA certification
  • ITIL/ITAM knowledge
  • Experience with Microsoft, Oracle, Adobe, IBM, VMware, or Salesforce licensing
  • Experience with SaaS License Management and vendor audits

Skills: pro,servicenow,management,sam

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