ServiceNow Developer Job ID: 414585

Altraize; Delhi; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Altraize is seeking an experienced ServiceNow SAM Pro Developer to implement, configure, and support ServiceNow SAM Pro, focusing on software asset management, license reconciliation, normalization, and vendor audit readiness.

You will integrate SAM Pro with CMDB, ServiceNow Discovery, ITSM, Procurement, Finance and ITOM, work with Publisher Packs and Content Library, and develop reports to optimize license spend and compliance.

Qualifications

• Experience with ServiceNow SAM Pro and ITAM practices.
• Strong knowledge of CMDB, Discovery, and ITOM.
• Ability to configure licenses, entitlements, contracts.
• Proven experience with integrating third-party tools via REST/SOAP.

Responsibilities

• Implement and configure ServiceNow SAM Pro.
• Configure software models, entitlements, contracts, installations, license positions, and license metrics.
• Manage software normalization, reconciliation, reclamation, and SaaS License Management.
• Integrate SAM Pro with CMDB, Discovery, ITSM, Procurement, Finance, and ITOM.
• Develop reports and dashboards for license utilization and spend.
• Collaborate with ITAM, Legal, Procurement, and Vendor Management teams.

Skills

SAM Pro

ServiceNow

ITAM

Discovery

CMDB

Scripting

REST APIs

IntegrationHub

Dashboards

Tools

SCCM/MECM

Intune

Jamf

Job description

ServiceNow SAM Pro Developer

Role: ServiceNow SAM Pro Developer
Employment Type: Full-Time

Job Description:

We are looking for an experienced ServiceNow SAM Pro Developer with strong hands‑on experience in implementing, configuring, and supporting ServiceNow Software Asset Management Professional (SAM Pro).

The candidate will be responsible for software license compliance, software asset optimization, license reconciliation, normalization, reclamation, and vendor audit readiness.

Key Responsibilities:

• Implement and configure ServiceNow SAM Pro.
• Configure software models, entitlements, contracts, installations, license positions, and license metrics.
• Manage software normalization, reconciliation, reclamation, and SaaS License Management.
• Integrate SAM Pro with CMDB, ServiceNow Discovery, ITSM, Procurement, Finance, and ITOM.
• Work with Publisher Packs and ServiceNow Content Library.
• Manage software license compliance and identify optimization and cost‑saving opportunities.
• Support licensing models such as per‑user, per‑device, per‑core, processor, named‑user, concurrent, and SaaS/subscription.
• Troubleshoot software discovery and normalization data‑quality issues.
• Integrate with SCCM/MECM, Microsoft Intune, Jamf, cloud portals, and other inventory tools.
• Prepare and maintain software asset data for vendor audits.
• Develop reports and dashboards for license utilization, compliance, and software spend.
• Work with ITAM, IT Finance, Procurement, Legal, and Vendor Management teams.
• Develop and maintain ServiceNow configurations, workflows, scripts, and integrations.

Required Skills:

• ServiceNow SAM Pro
• Software Asset Management (SAM)
• IT Asset Management (ITAM)
• ServiceNow Discovery
• CMDB
• Software normalization
• License reconciliation
• Software entitlements and contracts
• Publisher Packs
• License compliance and optimization
• SCCM/MECM, Intune, or Jamf
• ServiceNow scripting / JavaScript
• REST/SOAP APIs
• IntegrationHub
• ServiceNow reporting and dashboards

Good to Have:

• ServiceNow SAM Pro Implementation Specialist certification
• ServiceNow CSA certification
• ITIL/ITAM knowledge
• Experience with Microsoft, Oracle, Adobe, IBM, VMware, or Salesforce licensing
• Experience with SaaS License Management and vendor audits