ServiceNow Lead -SPM

TekIT Software Solutions Pvt. Ltd. (India & USA); India; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

TekIT Software Solutions Pvt. Ltd. (India & USA) is seeking a Senior ServiceNow SPM Architect/Lead Developer to design, implement, and lead enterprise-scale Strategic Portfolio Management solutions.

The role requires 8+ years of ServiceNow experience with hands-on SPM, Performance Analytics, Workspaces, security, upgrades, and CI/CD. You will drive governance, analytics, and large-scale transformation across the organization, collaborating with executive stakeholders.

Qualifications

• 8+ years of ServiceNow experience, including 5+ years of hands-on SPM implementation.
• Experience with Performance Analytics, Workspaces, security, upgrades, and CI/CD.
• Proven experience leading enterprise transformation programmes.
• Knowledge of ServiceNow AI capabilities and intelligent automation.

Responsibilities

• Lead SPM implementations across demand, projects, resources, finances, investments, agile, OKR, capacity and roadmaps.
• Establish portfolio governance, prioritisation, funding and resource forecasting.
• Develop executive dashboards, analytics and portfolio performance reporting.
• Leverage ServiceNow AI and intelligent automation for demand intake, risk analysis and forecasting.
• Ensure governance, security and compliance for AI initiatives.
• Drive platform development, integrations, upgrades and CI/CD.
• Lead large-scale transformation programmes with enterprise stakeholders.

Skills

ServiceNow SPM

Lead implementation

Enterprise governance

AI capabilities

Job description

Job Title: Senior ServiceNow SPM Architect / Lead Developer

Experience: 8+ Years

Job Description

We are seeking an experienced ServiceNow SPM Architect / Lead Developer to design, implement, and lead enterprise-scale Strategic Portfolio Management (SPM) solutions.

Key Responsibilities:

• Lead SPM implementations covering Demand, Project/Program Management, Resource, Financial, Investment, Agile, OKR, Capacity, and Roadmap Planning.
• Establish portfolio governance, prioritisation, funding, resource forecasting, and enterprise KPI frameworks.
• Develop executive dashboards, analytics, and portfolio performance reporting.
• Leverage ServiceNow AI and intelligent automation for demand intake, risk analysis, forecasting, reporting, and workflow automation.
• Ensure responsible AI governance, security, and compliance.
• Lead ServiceNow platform development, integrations, upgrades, and CI/CD initiatives.
• Drive large-scale transformation programmes and collaborate with enterprise stakeholders.

Required Skills

• 8+ years of ServiceNow experience, including 5+ years of hands‑on SPM implementation.
• Experience with Performance Analytics, Workspaces, security, upgrades, and CI/CD.
• Proven experience leading enterprise transformation programmes.
• Knowledge of ServiceNow AI capabilities and intelligent automation.

Preferred Certifications: ServiceNow CSA, CAD, and SPM.