Servicenow ITOM Developer - Walkin

Tata Consultancy Services; Hyderabad; On-site; INR 1,200,000 - 2,400,000; Part time

Job summary

Tata Consultancy Services in Hyderabad is seeking experienced ServiceNow ITOM Developers for an in-person walk-in drive. The role focuses on IT Operations Management, Discovery, Service Mapping, Event Management, and CMDB, with responsibilities for designing, developing, and implementing ITOM solutions to improve infrastructure visibility and service health across enterprise environments.

Candidates should have 5-13 years of hands-on ServiceNow ITOM experience, MID Server configuration, and

Qualifications

• 5-13 years of relevant ServiceNow ITOM experience.
• Strong expertise in IT Operations Management, Discovery, Service Mapping, Event Management and CMDB.
• Hands-on configuration of MID Servers, Discovery Schedules and Discovery Patterns.
• Knowledge of CMDB design, CI relationships and data governance.
• Experience integrating ServiceNow with monitoring tools via REST/SOAP APIs.
• Strong ITIL processes understanding and best practices for ServiceNow.
• ITOM certifications are a plus.

Skills

ServiceNow ITOM Development

Discovery

Service Mapping

Event Management

CMDB

MID Server configuration

CI relationships

JavaScript

UI Policies

REST/SOAP API integration

ITIL knowledge

Tools

REST APIs

SOAP APIs

ServiceNow Integrations

Job description

TCS Walk-In Drive | Hiring ServiceNow ITOM Developers

Location: Hyderabad

Experience: 5-13 Years

Mode: In-Person Walk-In

Walk-In Date: 5 September 2026 - Saturday

Registration Time: 9:00 AM

Job Description

TCS is looking for experienced ServiceNow ITOM Developers with strong expertise in IT Operations Management, Discovery, Service Mapping, Event Management, and CMDB. The role involves designing, developing, and implementing ServiceNow ITOM solutions to improve infrastructure visibility, operational efficiency, and service health across enterprise environments.

Key Skills Required

• Strong experience in ServiceNow ITOM Development and Administration
• Hands-on experience in Discovery, Service Mapping, Event Management, and CMDB
• Experience in configuring MID Servers, Discovery Schedules, and Discovery Patterns
• Strong knowledge of CMDB design, CI relationships, and data governance
• Hands-on experience in Service Mapping for business services and application dependencies
• Experience in Event Management, Alert Correlation, and Operational Intelligence
• Expertise in JavaScript, Business Rules, Script Includes, UI Policies, and Workflow development
• Experience in integrating ServiceNow with monitoring tools and third-party applications using REST/SOAP APIs
• Strong understanding of ITIL processes and ServiceNow platform best practices
• Experience in troubleshooting, performance optimization, and platform enhancements
• Knowledge of ServiceNow upgrades, patching, and deployment activities
• ServiceNow ITOM certifications will be an added advantage.