ServiceNow ITOM Developer

NowVia; Delhi; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

NowVia invites an experienced ServiceNow ITOM Developer to join our hybrid team in India. You will contribute to discovery, service mapping, and CMDB with MID Server, leveraging JavaScript and ServiceNow scripting.

Ideal candidates have 4+ years of hands-on ITOM, ITSM familiarity, REST/SOAP integrations, and relevant certifications. This role offers collaboration across metro cities with two days in office weekly.

Qualifications

• Hands-on experience in ServiceNow ITOM implementation and configuration.
• Experience with Discovery, Service Mapping, CMDB and MID Server.
• Experience with ITOM data management and CI relationships.
• Strong JavaScript skills including Business Rules and Script Includes.
• Proficiency in REST/SOAP integrations and ITOM troubleshooting.
• Knowledge of ITSM processes and ServiceNow best practices.

Responsibilities

• Hands-on experience in ServiceNow ITOM development, implementation, and configuration.
• Strong expertise in Discovery, Service Mapping, CMDB, and MID Server.
• Experience with IRE, CI relationships, Discovery patterns, and CMDB data management.
• Proficiency in JavaScript, Business Rules, Script Includes, and ServiceNow scripting.
• Experience with REST/SOAP integrations and troubleshooting ITOM-related issues.
• Knowledge of ITSM processes and ServiceNow best practices.

Skills

ServiceNow ITOM

Discovery

Service Mapping

CMDB

MID Server

CI relationships

Discovery patterns

ITSM

JavaScript

Business Rules

Script Includes

REST/SOAP

ServiceNow scripting

Education

CSA certification

CIS-ITOM certification

Job description

Job Description: ServiceNow ITOM Developer

• Experience: 4+ Years
• Location: All Metro Cities in India
• Work Mode: Hybrid - 2 days Work From Office (WFO) per week

Key Responsibilities & Skills:

• Hands-on experience in ServiceNow ITOM development, implementation, and configuration.
• Strong expertise in Discovery, Service Mapping, CMDB, and MID Server.
• Experience with IRE, CI relationships, Discovery patterns, and CMDB data management.
• Proficiency in JavaScript, Business Rules, Script Includes, and ServiceNow scripting.
• Experience with REST/SOAP integrations and troubleshooting ITOM-related issues.
• Knowledge of ITSM processes and ServiceNow best practices.

Preferred: CSA or CIS-ITOM certification and experience with ITOM Visibility and Event Management.