ServiceNow IRM Sr Engineer

Zensar Technologies; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zensar Technologies is seeking a skilled ServiceNow professional with 3+ years of hands-on experience in IRM, configurations, scripting, and CMDB. The role requires strong JavaScript, API, XML, and Jelly scripting skills, plus familiarity with GRC/IRM trends and agile methodologies.

You will contribute to design docs, estimates, and production configurations within a collaborative, global delivery environment.

Qualifications

• 3+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components.
• Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.
• Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.
• Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.
• An understanding of GRC/IRM industry trends
• Overall 3+ years of software development experience.
• BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas

Responsibilities

• Develops technology/implementation design documentation.
• Provides estimates for design, build, test, and implementation tasks.
• Undertakes regular build/testing of code and contributes to peer code reviews.
• Assists with updates to implementation specification/implementation documentation.
• Works with agile champions and release train engineers to prepare configurations for production.
• Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.
• Provides inputs to product owners with recommendations to drive towards clean design and shared success.
• Participate in a scrum ceremony and use agile principles and tools including Rally.

Skills

ServiceNow

JavaScript

APIs

XML

AngularJS

Jelly scripting

UI policies

ACLs

CMDB

GRC/IRM

Education

BS/MS in Computer Science/Engineering

Tools

GCP

REST APIs

Rally

Now Assist

ServiceNow configurations

Job description

Job Description:

Responsible for the timely development and deployment of project tasks and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.

Responsibilities

• Develops technology/implementation design documentation.
• Provides estimates for design, build, test, and implementation tasks.
• Undertakes regular build/testing of code and contributes to peer code reviews.
• Assists with updates to implementation specification/implementation documentation.
• Works with agile champions and release train engineers to prepare configurations for production.
• Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.
• Provides inputs to product owners with recommendations to drive towards clean design and shared success.
• Participate in a scrum ceremony and use agile principles and tools including Rally.

Preferred Qualifications:

• Working knowledge of GCP
• Typically has prior technology experience of systems analysis/programming.
• Experience writing/initiating JS utilities
• Hold ServiceNow Certified System Administrator credentials
• Conceptual architecture knowledge.
• 3+ years Agile experience as well as hands on Scaled Agile Framework experience
• Machine Learning or Generative AI knowledge is a plus, not mandatory
• Exposure to Now Assist

Qualifications

• 3+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components
• Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.
• Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.
• Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.
• An understanding of GRC/IRM industry trends
• Overall 3+ years of software development experience.
• BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.