ServiceNow Integration Engineer

Accenture India Private Limited; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture India Private Limited is seeking an experienced ServiceNow Integrations Specialist to advise clients on business and system integration challenges. Your day-to-day involves translating requirements into practical technology solutions and guiding transformation journeys.

You will collaborate with multiple stakeholders to ensure designs meet business needs, mentor junior members, and lead efforts to address integration challenges with scalable approaches.

Qualifications

• Must have at least 5 years of experience in ServiceNow integrations.
• Educational qualification: 15 years of full-time education.

Responsibilities

• Engage with clients to understand requirements and translate into integration solutions.
• Collaborate with multiple teams to align integration strategies with project goals.
• Mentor junior team members and drive innovative integration approaches.
• Lead discussions on transformation initiatives and customer journeys.
• Coordinate cross-functional collaboration to ensure alignment with business needs.

Skills

ServiceNow

ServiceNow Integrations

Integration frameworks

Middleware technologies

API management

Data exchange protocols

Problem solving

Education

15 years full time education

Job description

Integration Engineer Project Role

Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.

Must have skills: ServiceNow. Good to have skills: NA. Minimum 5 year(s) of experience is required. Educational Qualification: 15 years full time education.

Summary

As a ServiceNow Integrations Specialist, a typical day involves engaging closely with clients to offer expert advice on business and system integration challenges. The role requires understanding client requirements thoroughly and translating them into practical technology and business solutions. Throughout the day, the Integration Engineer facilitates discussions around transformation initiatives and customer journeys, ensuring that functional and application designs align with business needs. Collaboration with various stakeholders to deliver effective and tailored integration solutions is a key aspect of the daily workflow, fostering seamless implementation and client satisfaction.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to identify integration challenges and develop innovative approaches to address them.Mentor junior team members to enhance their skills and support their professional growth.
• Coordinate cross-functional collaboration to ensure alignment of integration strategies with overall project goals.

Professional & Technical Skills

• Must To Have Skills: Proficiency in ServiceNow, ServiceNow Integrations
• Strong knowledge of integration frameworks and middleware technologies.
• Experience in designing and implementing system integration solutions.
• Ability to analyze complex business processes and translate them into technical requirements.
• Familiarity with API management and data exchange protocols.
• Excellent problem-solving skills with a focus on delivering scalable and maintainable solutions.

Additional Information

• The candidate should have minimum 5 years of experience in ServiceNow.
• This position is based at our Pune office.
• A 15 years full time education is required.