ServiceNow HRSD

Tata Consultancy Services; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Consultancy Services (TCS) is seeking an experienced ServiceNow HRSD Developer to design, develop, and implement HR Service Delivery solutions on the ServiceNow platform.

You will tailor HRSD modules such as Case Management, Employee Service Center, and Knowledge Management, and build workflows, catalog items, and integrations to deliver scalable HR services.

Collaborate with stakeholders, uphold security and best practices, and pursue relevant ServiceNow certifications.

Qualifications

• Strong experience in ServiceNow HRSD (Human Resources Service Delivery).
• Flow Designer, Integration Hub, and Service Portal knowledge.
• Good understanding of ITSM and CMDB concepts.
• Exposure to HR lifecycle events and employee workflows.
• ServiceNow certifications (CSA / CAD / HRSD) preferred.

Responsibilities

• Design and implement HRSD modules including Case Management, Employee Service Center, and Knowledge Management.
• Configure HR workflows, lifecycle events, and integrations.
• Build and enhance catalog items, record producers, and Flow Designer workflows.
• Implement Business Rules, Client Scripts, Script Includes, UI Policies, and ACLs.
• Integrate HRSD with external systems using REST/SOAP APIs.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Ensure platform performance, security, and best practices adherence.

Skills

ITSM knowledge

CMDB concepts

HR lifecycle events

Employee workflows

Tools

ServiceNow HRSD

Flow Designer

Integration Hub

Service Portal

REST APIs

SOAP APIs

CSA / CAD / HRSD

Job description

Note- Apply if available for F2F interview on 19 Sep in Noida

We are looking for an experienced ServiceNow HRSD Developer to design, develop, and implement HR Service Delivery solutions on the ServiceNow platform.

Key Responsibilities:

• Develop and customize HRSD modules including Case Management, Employee Service Center, and Knowledge Management
• Configure HR workflows, lifecycle events, and integrations
• Build and enhance catalog items, record producers, and Flow Designer workflows
• Implement Business Rules, Client Scripts, Script Includes, UI Policies, and ACLs
• Integrate ServiceNow HRSD with external systems using REST/SOAP APIs
• Collaborate with stakeholders to gather requirements and deliver scalable solutions
• Ensure platform performance, security, and best practices adherence

Required Skills:

• Strong experience in ServiceNow HRSD (Human Resources Service Delivery)
• Experience with Flow Designer, Integration Hub, and Service Portal
• Good understanding of ITSM and CMDB concepts
• Exposure to HR lifecycle events and employee workflows
• ServiceNow certifications (CSA / CAD / HRSD) preferred