Servicenow Development Lead

Orcapod Consulting Services; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Orcapod Consulting Services is seeking a ServiceNow Developer in Pune District, India. The role involves leading end-to-end ServiceNow development, translating business requirements into technical solutions, and ensuring high-quality delivery through mentorship.

Qualified candidates will have over 5 years of experience in ServiceNow, strong JavaScript skills, and familiarity with ITSM modules. Preferred qualifications include ServiceNow certifications and knowledge of DevOps practices.

Qualifications

• 5+ years of hands-on experience in ServiceNow development.
• Strong expertise in JavaScript (client-side & server-side).
• Experience with ServiceNow modules: ITSM, CSM, SPM.

Responsibilities

• Lead and own end-to-end ServiceNow development activities.
• Translate business requirements into technical solutions.
• Define and enforce development standards and best practices.

Skills

ServiceNow development

JavaScript

Problem-solving skills

Communication skills

Tools

ServiceNow

REST APIs

SOAP APIs

Job description

Key Responsibilities

• Lead and own end-to-end ServiceNow development activities
• Translate business requirements into technical solutions
• Define and enforce development standards and best practices
• Design and implement solutions including customization, configuration, and integrations
• Perform code reviews and ensure high-quality delivery
• Mentor and guide development teams
• Manage release, deployment, and CI/CD processes
• Design integrations using REST APIs and MID Server
• Monitor platform performance and ensure stability
• Maintain technical documentation and support continuous improvement initiatives

Required Skills & Experience

• 5+ years of hands-on experience in ServiceNow development
• Strong expertise in: JavaScript (client-side & server-side)
• Business Rules, Script Includes, UI Policies, Client Scripts
• Flow Designer & IntegrationHub
• Service Portal / UI Builder
• ACLs, Data Policies, and Security Model
• Experience with ServiceNow modules: ITSM, CSM, SPM
• Experience with integrations (REST/SOAP APIs, MID Server)
• Knowledge of release management and upgrade-safe development
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• ServiceNow Certifications (CSA, CAD, CIS)
• Knowledge of ITIL and IT Service Management processes
• Experience with CI/CD and DevOps practices
• Exposure to CMDB, CSDM frameworks
• Experience working with global stakeholders and vendors