ServiceNow Developer with Angular JS)

Tata Consultancy Services; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services in Chennai is seeking a ServiceNow Developer with AngularJS to join a focused ITSM team. The role requires 5–10 years of hands-on experience with Service Portal, AngularJS, and portal widgets, delivering secure, scalable UI components within the ServiceNow platform.

You will design, customize, and optimize Service Portal experiences, align portal designs with ITIL processes, and collaborate with UX/UI and backend teams.

Qualifications

• Hands-on experience with ServiceNow Service Portal.
• Strong expertise in AngularJS (1.x) in ServiceNow context.
• Experience developing Service Portal Widgets and custom UI components.
• Working knowledge of ServiceNow scripting: Client Scripts, Script Includes, Glide Ajax.
• Familiarity with ITSM modules (Incident, Request, Change, Knowledge).
• Experience integrating front-end components with backend data via REST APIs.
• Knowledge of ITIL processes.

Responsibilities

• Design, develop, and customize ServiceNow Service Portal using AngularJS.
• Customize Service Catalog items, Record Producers, and portal forms to support ITSM/ESM use cases.
• Ensure portal design aligns with ITIL processes (Incident, Request, Change, Knowledge).
• Optimize portal performance, reusability, and maintainability of AngularJS components.
• Collaborate with UX/UI teams to translate wireframes into functional portal designs.
• Support portal-related issues in Production and participate in root cause analysis.
• Adhere to ServiceNow SDLC, coding standards, and security/compliance guidelines.
• Document portal designs, configurations, and custom components for audit and operational readiness.

Skills

ServiceNow Service Portal

AngularJS (1.x)

Service Portal Widgets

UI components

REST APIs

ITSM modules

Client Scripts

Script Includes

Glide Ajax

ITIL processes

Tools

REST APIs

ServiceNow Scripting

Glide Ajax

Client Scripts

Script Includes

Job description

Interview Date : 22 -Aug -26(Saturday )

Note : Only candidates currently located in chennai should apply.

Role : ServiceNow Developer with Angular JS)

Experience : 5 to 10 Years

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Hands-on experience with ServiceNow Service Portal
• Strong expertise in AngularJS (1.x) in ServiceNow context.
• Experience developing Service Portal Widgets and custom UI components.
• Working knowledge of ServiceNow scripting:
• Client Scripts
• Script Includes
• Glide Ajax
• Familiarity with ITSM modules (Incident, Request, Change, Knowledge).
• Experience integrating front-end components with backend data via REST APIs.

Key Responsibilities

• Design, develop, and customize ServiceNow Service Portal using AngularJS.
• Customize Service CatLog items, Record Producers, and portal forms to support ITSM/ESM use cases.
• Ensure portal design aligns with ITIL processes (Incident, Request, Change, Knowledge).
• Optimize portal performance, reusability, and maintainability of AngularJS components.
• Collaborate with UX/UI teams to translate wireframes into functional portal designs.
• Support portal-related issues in Production and participate in root cause analysis.
• Adhere to ServiceNow SDLC, coding standards, and security/compliance guidelines.
• Document portal designs, configurations, and custom components for audit and operational readiness.