ServiceNow Developer with Angular JS)

Tata Consultancy Services; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Tata Consultancy Services in Bengaluru, India, is seeking a ServiceNow Developer with AngularJS to design, develop, and enhance a high-performance Service Portal. You will deliver responsive, user-centric portal experiences aligned with ITIL processes and enterprise security standards.

The role focuses on implementing Portal Widgets, integrating REST APIs, and ensuring SDLC compliance, with 5–10 years of experience and a strong passion for UX-driven service delivery.

Qualifications

• Hands-on experience with ServiceNow Service Portal.
• Strong expertise in AngularJS (1.x) in ServiceNow context.
• Experience developing Service Portal Widgets and custom UI components.
• Working knowledge of ServiceNow scripting: Client Scripts, Script Includes, Glide Ajax.
• Familiarity with ITSM modules (Incident, Request, Change, Knowledge).
• Experience integrating front-end components with backend data via REST APIs.

Responsibilities

• Design, develop, and customize ServiceNow Service Portal using AngularJS.
• Customize Service Catalog items, Record Producers, and portal forms for ITSM/ESM use cases.
• Ensure portal design aligns with ITIL processes (Incident, Request, Change, Knowledge).
• Optimize portal performance, reusability, and maintainability of AngularJS components.
• Collaborate with UX/UI teams to translate wireframes into portal designs.
• Support portal-related issues in Production and perform root cause analysis.
• Adhere to ServiceNow SDLC, coding standards, and security/compliance guidelines.
• Document portal designs, configurations, and custom components for audit and operational readiness.

Skills

ServiceNow Service Portal

AngularJS (1.x)

Service Portal Widgets

REST APIs

ITIL processes

UI components

Job description

Role : ServiceNow Developer with Angular JS)

Experience : 5 to 10 years

Keywords : ServiceNow Portal Developer with strong experience in AngularJS to design, develop, and enhance intuitive, high-performance ServiceNow Service Portal. The role focuses on delivering responsive, user-centric portal experiences while ensuring alignment with ITIL processes, ServiceNow best practices, and enterprise security standards.

Key Responsibilities

• Design, develop, and customize ServiceNow Service Portal using AngularJS.
• Customize Service CatLog items, Record Producers, and portal forms to support ITSM/ESM use cases.
• Ensure portal design aligns with ITIL processes (Incident, Request, Change, Knowledge).
• Optimize portal performance, reusability, and maintainability of AngularJS components.
• Collaborate with UX/UI teams to translate wireframes into functional portal designs.
• Support portal-related issues in Production and participate in root cause analysis.
• Adhere to ServiceNow SDLC, coding standards, and security/compliance guidelines.
• Document portal designs, configurations, and custom components for audit and operational readiness.

Required Skills & Qualifications

• Hands-on experience with ServiceNow Service Portal
• Strong expertise in AngularJS (1.x) in ServiceNow context.
• Experience developing Service Portal Widgets and custom UI components.
• Working knowledge of ServiceNow scripting:
• Client Scripts
• Script Includes
• Glide Ajax
• Familiarity with ITSM modules (Incident, Request, Change, Knowledge).
• Experience integrating front-end components with backend data via REST APIs.