ServiceNow Developer - CMDB, API

Infosys; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Infosys in Hyderabad, India is seeking consulting professionals to lead engagements delivering high-quality IT service management solutions across the problem definition, diagnosis and design phases. You will guide proposals, assess risks and drive change management using structured communication methods.

You will mentor teams and contribute to organizational initiatives to deliver digital transformation. The role emphasizes ServiceNow expertise within ITSM and infra tool administration, with

Qualifications

• Bachelor’s degrees in engineering, technology or related fields.
• Strong understanding of IT service management and ServiceNow.
• Experience in infrastructure security and cloud services preferred.

Responsibilities

• Lead engagements to deliver high-quality ITSM consulting solutions from problem definition to deployment.
• Review proposals, provide guidance, and analyze solutions to identify risks and issues.
• Identify change management requirements and propose structured approaches for communication.

Skills

IT Service Management

ServiceNow

Infrastructure Security

Cloud & Infra Services

Education

Bachelor Of Engineering

Bachelor Of Technology

BCA

Master Of Engineering

Master Of Technology

MCA

Tools

ServiceNow

ITSM Tools

Infra Tool Administration

Job description

Educational Requirements

Bachelor Of Engineering,Bachelor Of Technology,BCA,Master Of Engineering,Master Of Technology,MCA

Service Line

Cloud & Infrastructure Services

Responsibilities

• A day in the life of a consulting professional involves leading the engagement to provide high-quality consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment
• You will review proposals prepared by consultants, provide guidance, and analyze the solutions defined for client business problems to identify potential risks and issues
• You will identify change management requirements and propose a structured approach to managing the change using multiple communication mechanisms
• You will coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance
• You would be a key contributor in unit-level and organizational initiatives with the objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization
• If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Technical and Professional Requirements:

Technology->Infrastructure Security->IT Service Management->Servicenow,Technology->Infra_ToolAdministration-ITSM->ServiceNow

Preferred Skills:

Technology->Infrastructure Security->IT Service Management->Servicenow Technology->Infra_ToolAdministration-ITSM->ServiceNow