ServiceNow Developer

Kion Group AG; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

KION Group IT is seeking a ServiceNow Developer to join the Platform Global Team responsible for delivering configurations, developments, and solutions in ServiceNow for our global user base. You will contribute to IT Services delivered by KION Group IT, support governance, and collaborate with cross-functional teams to ensure streamlined data management and integration.

The role requires 3–5 years of hands-on ServiceNow experience, strong knowledge of ITSM/CMDB/CSM/SPM, REST integrations, Jira,

Qualifications

• 3–5 years in the role of ServiceNow developer.
• ITSM: Fundamentals → Advanced (core expectation)
• CMDB: Awareness → Fundamentals
• CSM: Fundamentals → Advanced (core expectation)
• SPM: Fundamentals → Advanced (core expectation)
• REST integrations basics
• Jira: Awareness → Fundamentals (connectivity and basic sync)
• SAP MDG/S4: Awareness; able to follow patterns and implement under supervision
• At least 2 CIS Certifications; CTA is an advantage
• ITIL and Agile project methodology
• Fluent English, written and spoken

Skills

ServiceNow development

ITSM

CMDB

CSM

SPM

REST APIs

Jira

Integration patterns

Education

CIS Certifications (2+)

ServiceNow Certified Technical Architect (CTA) (advantage)

Tools

Jira

SAP MDG/S4

REST basics

Job description

The ServiceNow Developer will be part of the ServiceNow Platform Global Team responsible for performance of solutions/configurations/development in ServiceNow for our global user communities supported by KION Group IT. The person will take the responsibility as a key development team member for our ServiceNow platform, having a significant contribution to the IT Services delivered by KION Group IT We offer: Working with ServiceNow technology stack: ITSM, CMDB, CSM, SPM Recommend, develop and maintain the ServiceNow platform configuration & customized solutions for KION Group Translate business and technical requirements into design elements to achieve business objectives Support and drive development in alignment with the ServiceNow architect and roadmap in line with the business strategy Being a technical support person of the ServiceNow platform and point of contact for ServiceNow-related questions Drive development in alignment with platform governance and related processes Use case design and development in close cooperation with the business Provide training on the Service Now platform to various stakeholders on new features, and increase the awareness of ServiceNow in KION Group Work Cross functionally as required with other application developers to ensure streamlined data management and integration behaviors.

Tasks and Qualifications:

3-5 years in the role of ServiceNow developer ITSM: Fundamentals → Advanced (core expectation) CMDB: Awareness → Fundamentals CSM: Fundamentals → Advanced (core expectation)* SPM: Fundamentals → Advanced (core expectation)* Proven Knowledge/experience -Integrations / APIs: Fundamentals (REST basics, simple batch integrations) Jira: Awareness → Fundamentals (connectivity and basic sync) SAP (MDG/S4): Awareness; able to follow patterns and implement under supervision Ability to recommend and advocate solutions to the business and manage stakeholder expectations At least 2 Certified Implementation Specialist (CIS) Certifications, ServiceNow Certified Technical Architect (CTA) is an advantage Working experience with ITIL and Agile project methodology Fluent English, written and spoken.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.