Servicenow Developer

Iitjobs Inc.; Dadri; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

Iitjobs Inc. in Noida is seeking a Senior ServiceNow Developer to design, develop, and implement complex solutions on the ServiceNow platform. You will work with cross-functional teams to translate business needs into technical solutions.

The role focuses on building workflows, scripts, and interfaces, integrating with LDAP and REST APIs, ensuring code quality, and maintaining documentation. A strong background in ITSM CMDB and one additional ServiceNow module is required.

Qualifications

• Proven experience as a ServiceNow developer (5+ years).
• Strong understanding of ITSM CMDB and core ServiceNow functionalities.
• Experience with one additional ServiceNow module (SPM, IRM, SecOps, ITOM or APM).
• Hands-on experience with Flow Designer and scripting (JavaScript).
• Experience integrating ServiceNow with external systems and LDAP/REST APIs.

Responsibilities

• Analyze business requirements and translate them into ServiceNow configurations and customizations.
• Develop and implement advanced workflows, business rules, scripts, and UIs.
• Integrate ServiceNow with external systems using LDAP and REST APIs.
• Ensure code quality through reviews and adherence to standards.
• Create and maintain system documentation for maintainability.
• Troubleshoot complex issues and optimize platform performance.
• Stay updated on ServiceNow features and participate in continuous improvement.
• Provide technical mentorship to team members.

Skills

ServiceNow development

ITSM CMDB

Flow Designer

JavaScript

Team collaboration

Problem solving

Independent working

LDAP

REST APIs

Tools

LDAP

REST APIs

Job description

SERVICENOW DEVELOPER

- Work Mode: Hybrid (2 days in-office)

- Work Location: Noida

- Shift Timings: 6:00 PM to 3:00 AM

- Experience Required: 7-10 relevant years

- Interview Process: 2 Client rounds

- Duration: Long Term Contract

What you will do:

The ServiceNow Senior Developer reports directly to the ServiceNow Platform Manager and is responsible for designing, developing, and implementing complex solutions on the ServiceNow platform. You will collaborate closely with various teams to identify business needs and translate them into technical specifications.

Responsibilities:

• Analyze business requirements and translate them into technical specifications for ServiceNow configurations and customizations.
• Develop and implement advanced workflows, business rules, scripts, and user interfaces using ServiceNow tools and APIs.
• Integrate ServiceNow with external systems using industry best practices (e.g., LDAP, REST APIs).
• Ensure code quality through code reviews and adherence to coding standards.
• Create and maintain system documentation to ensure knowledge transfer and future maintainability.
• Troubleshoot complex issues, diagnose problems, and provide solutions for optimal platform performance.
• Stay up to date on the latest ServiceNow features and functionalities.
• Participate in continuous improvement initiatives to optimize the ServiceNow platform.
• Provide technical mentorship to other members of the team

Qualifications:

• Proven experience as a ServiceNow developer (5+ years)
• Strong understanding of ServiceNow core functionalities (ITSM CMDB, etc.)
• Strong Experience in one additional ServiceNow module (SPM, IRM, SecOps, ITOM or APM)
• Strong Experience with Flow Designer
• Experience with scripting languages used in ServiceNow (e.g., JavaScript)
• Experience working with Employee Center
• Experience with integrating ServiceNow with external systems
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Ability to work independently and as part of a team
• A passion for continuous learning

ServiceNow Certifications or Experience:

• Certified ServiceNow Administrator (CSA)
• Certified ServiceNow Developer (CAD)
• Other ServiceNow Implementation Specialist Certification (CIS)
• ITSM
• ITOM
• APM
• GRC/IRM
• Security Operations