ServiceNow Architect

Ananttam Digital; Pune District; Hybrid; INR 4,000,000 - 6,500,000; Full time

Job summary

Ananttam Digital in India seeks a ServiceNow Architect to drive technical vision, governance, and architecture for the ServiceNow platform. You will lead end-to-end implementations, establish standards, and build upgrade-safe solutions aligned with enterprise goals.

Hands-on leader with expertise in ITSM, ITOM, CMDB/CSDM, HRSD, and integrations, mentoring delivery teams and engaging executives to translate complex requirements into blueprints.

Qualifications

• 7–10+ years IT experience overall.
• 3–5+ years in a ServiceNow Architect/Lead role.
• Hands-on development and platform governance expertise.

Responsibilities

• Lead the technical design, roadmap, and multi-instance strategy for the ServiceNow platform.
• Architect robust integrations using REST/SOAP, IntegrationHub, MID Servers, and SSO.
• Define development standards, code reviews, and upgrade health for the platform.
• Oversee architecture across ITSM, ITOM, CMDB/CSDM, HRSD, SPM, and custom apps.
• Communicate architectural blueprints clearly to technical teams and executives.

Skills

JavaScript

Glide API

Business Rules

Script Includes

Client Scripts

Flow Designer

UI Builder

Data Modeling

CMDB/CSDM

Security & Access

Leadership

Education

Bachelor’s degree in Computer Science or Information Technology

Job description

WE’RE HIRING: ServiceNow Architect

We are looking for a ServiceNow Architect to drive the technical vision, governance, and architectural design of ServiceNow platform. In this role, you will be responsible for leading end-to-end implementations, establishing platform standards, and building scalable, upgrade-safe solutions that align with enterprise business goals.

If you are a hands‑on technical leader with a passion for platform innovation and enterprise architecture, we want to hear from you!

Role Overview

• Role: ServiceNow Architect (Solution / Technical / Platform)
• Experience: 7–10+ Years Total IT | 3–5+ Years in a ServiceNow Architect/Lead Role
• Location: [Pan India, Hybrid]
• Job Type: Full-Time

What You’ll Do

• Platform Vision & Architecture: Lead the technical design, roadmap, and multi-instance strategy for the ServiceNow platform while enforcing Out-of-Box (OOTB) best practices.
• Enterprise Integrations: Architect robust, scalable integrations connecting ServiceNow with third‑party enterprise tools using REST/SOAP APIs, IntegrationHub, MID Servers, and SSO.
• Governance & Code Quality: Define development standards, conduct technical design reviews, oversee update set deployments, and ensure platform health, security, and upgradeability.
• Module Delivery: Oversee hands‑on architecture across core and emerging modules (ITSM, ITOM, CMDB/CSDM, HRSD, SPM, custom applications).
• Stakeholder Engagement: Translate complex business requirements into clear architectural blueprints and communicate solutions effectively to both technical teams and executive leadership.

Key Requirements & Technical Skills

• Hands-on Development: Deep mastery of JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, Flow Designer, and Service Portal / UI Builder.
• Data Modeling & CMDB: Strong knowledge of Common Service Data Model (CSDM) standards and CMDB architecture.
• Security & Access Controls: Advanced knowledge of ACL rules, platform security models, domain separation, and role-based access.
• Leadership: Proven ability to mentor developers, guide technical delivery teams, and manage release governance.

Education & Certifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• At least 1–2 Certified Implementation Specialist (CIS) certifications (e.g., ITSM, ITOM, HRSD, CSM)