Service Technician

Perleybrook Labs LLC; Ernakulam; On-site; INR 300,000 - 500,000; Full time

Job summary

A technology company is seeking a Service Technician to diagnose, repair, and restore returned IoT hardware units. The role involves strong troubleshooting skills, component-level repair, and proficiency in firmware flashing. Candidates should have a Diploma or ITI in Electronics and 2-4 years of experience in electronics repair. The ideal candidate has attention to detail and meets repair turnaround timelines, ensuring high standards of quality and documentation.

Qualifications

• Diploma or ITI in relevant field.
• 2-4 years of experience in electronics repair or embedded hardware servicing.
• Proficiency in soldering and diagnostic tools.

Responsibilities

• Diagnose and repair faults in returned IoT hardware devices.
• Perform PCB repairs, including replacement of components.
• Flash firmware and conduct functional testing.

Skills

Troubleshooting

Component-level repair

Firmware flashing

Attention to detail

Education

Diploma or ITI in Electronics, Electrical, Instrumentation

Tools

Multimeter

Job description

The Service Technician will be responsible for diagnosing, repairing, testing, and restoring returned IoT hardware units. This role requires strong troubleshooting skills, component-level repair expertise, firmware flashing knowledge, and adherence to quality and documentation standards. This is an in-house technical role with no field service responsibilities.

Key Responsibilities:

Troubleshoot and diagnose faults in returned IoT hardware devices.

Perform component-level PCB repair, including replacement of ICs, connectors, and modules.

Flash firmware and verify correct system configuration.

Conduct functional and burn-in testing after repair.

Maintain accurate documentation of root cause, repair actions, and test results.

Inspect and validate demo and spare devices before redeployment.

Follow service SOPs, ESD safety standards, and maintain an organized workspace.

Qualifications & Experience:

Diploma or ITI in Electronics, Electrical, Instrumentation, or related field.

2–4 years of experience in electronics repair or embedded hardware servicing.

Strong hands-on experience in PCB troubleshooting and component-level repair.

Proficiency in soldering and use of diagnostic tools such as multimeters.

Key Skills:

Strong troubleshooting and analytical ability.

Attention to detail and documentation discipline.

Ability to meet repair turnaround timelines.