Service Technician

AMETEK; Bengaluru Urban; On-site; INR 600,000 - 900,000; Full time

Job summary

AMETEK in Bengaluru, India, seeks a skilled Field Service Engineer to install, commission and service CNC machines and automation systems at customer sites.

You will diagnose complex electrical, mechanical, hydraulic and pneumatic issues, provide on-site support, and collaborate with regional and international teams. Willingness to travel up to 75% and fluency in English are required.

Qualifications

• 3–5 years field service experience in CNC/machine tools.
• Strong diagnosis of electrical, mechanical, hydraulic and pneumatic systems.
• CNC/PLC knowledge; Heidenhain is a plus.
• Ability to read manuals, schematics and drawings.
• Willingness to travel up to ~75% with valid licence and good English.

Responsibilities

• Install, commission and test CNC machines at customer sites.
• Perform preventive maintenance and service activities.
• Diagnose and troubleshoot electrical, mechanical, hydraulic and pneumatic issues.
• Provide on-site technical support and assist customers with inquiries.
• Support development of service structures in the regional market.
• Document service activities and coordinate with internal and international teams.

Skills

AI tool usage

Field service experience

Electrical troubleshooting

Mechanical troubleshooting

Hydraulic & pneumatic systems

CNC/PLC technologies

Heidenhain controls

Reading drawings & schematics

Travel willingness

English proficiency

Tools

Heidenhain controls

Job description

Job Description:

Responsibilities:

• Installation, commissioning and testing of CNC machines and automation systems at customer sites
• Performing preventive maintenance and service activities to ensure optimal machine performance
• Diagnosing and troubleshooting electrical, mechanical, hydraulic and pneumatic issues
• Providing on-site technical support and assisting customers with technical inquiries
• Supporting the development and establishment of service and customer structures within the regional market
• Documenting all service activities and coordinating closely with internal and international teams

Qualifications:

• Demonstrated ability and willingness to use AI tools to improve productivity, decision‑making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI‑generated outputs.
• Approx. 3–5 years of experience in a field service role, ideally within the CNC or machine tool industry
• Strong skills in diagnosing electrical, mechanical, hydraulic and pneumatic systems, as well as CNC (and ideally PLC) technologies
• Solid knowledge of CNC milling; experience with Heidenhain controls is an advantage
• Ability to read and interpret technical manuals, schematics and engineering drawings
• Independent and structured working style combined with a strong service and customer‑oriented mindset, with the ability to operate in a developing market environment
• High willingness to travel (up to approx. 75%), valid driver’s license and very good English skills