Service sales/AMC Sales - Executive

Selective Global Search; Pune District, Gurugram District; On-site; INR 500,000 - 700,000; Full time

Job summary

Selective Global Search is hiring an Executive to manage Service Sales Operations and AMC renewal processes in Pune. The role emphasizes backend operations and supporting the sales team to achieve targets, with CRM records maintained accurately.

The ideal candidate will have AMC Sales Coordination / Service Operations experience in electrical equipment or automation sectors, and strong data, reporting, and ISO documentation skills.

Qualifications

• Experience in AMC Sales Coordination / Service Operations.
• Experience in Electrical Equipment, Drives, Motors, Automation or similar industrial products.

Responsibilities

• Manage AMC renewal database, renewal calendar and quotations.
• Regularly follow up with customers for conversions and support sales in enquiry handling, quotation and order processing.
• Maintain accurate records of enquiries, quotations, orders and communications in CRM; ensure timely CRM updates.
• Track open opportunities, pending actions and aging cases; prepare MIS reports and dashboards for sales reviews.
• Handle ISO documentation and audit requirements; ensure procedures and records are updated in the system.

Skills

AMC Sales Coordination

Service Operations

CRM

Tools

CRM software

Job description

We are hiring a detail-oriented Executive to manage Service Sales Operations and AMC renewal process. The role will be responsible for ensuring smooth backend operations and supporting the sales team in achieving its targets.

Role & responsibilities

• Manage complete AMC renewal database, prepare renewal calendar & quotations.
• Regular customer follow-ups for conversion. Support the sales team in enquiry handling, quotation and order processing.
• Maintain accurate records of all enquiries, quotations, orders and customer communications in CRM. Ensure timely updating of Sales CRM.
• Track open opportunities, pending actions and ageing cases. Prepare MIS reports, dashboards and reports for sales reviews.
• Handle ISO documentation, audit requirements and ensure all procedures and records are updated in the system.

Preferred candidate profile

• Experience in AMC Sales Coordination / Service Operations.
• Experience in Electrical Equipment, Drives, Motors, Automation or similar industrial products.