Assistant Manager- AMC Sales

Voltas Limited - A TATA Enterprise; Chennai District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Voltas Limited - A TATA Enterprise invites an Assistant Manager to lead AMC Sales in Chennai. The role focuses on executing sales plans for AMC and Spares, expanding the customer base, renewing contracts, and maintaining strong client relationships to secure revenue growth.

You will work with the Manager - AMC Operations, collaborate with cross-functional teams, monitor KPIs, and drive timely collections while pursuing new market opportunities.

Qualifications

• Diploma or Bachelor's in Mechanical/Electrical Engineering (MBA preferred).
• 3–8 years in sales, ideally HVAC or related industries.
• Strong communication, negotiation and relationship-building skills.

Responsibilities

• Drive sales plans to achieve revenue targets for AMC and Spares.
• Build and maintain relationships to ensure high retention rates.
• Support renewals, cash collections and monitoring of KPIs.

Skills

Communication skills

Negotiation skills

Customer relationship management

Analytical problem-solving

Education

Diploma/Bachelor's in Mechanical or Electrical Engineering

MBA or related postgraduate degree

Job description

Assistant Manager- AMC Sales

Location: Chennai

Department: CC AMC Sales

Responsibilities

• Executing sales plans and initiatives to achieve revenue targets for AMC and Spares (SOS) business as defined by the Manager.
• Assisting in converting potential customers from guarantee to AMC contracts, ensuring an expanded and loyal customer base.
• Maintaining and enhancing relationships with existing customers to ensure high retention rates.
• Supporting efforts to grow the AMC Total Revenue (TR) by ensuring timely renewals and maintaining continuous customer engagement.
• Assisting in managing cash flow by ensuring timely payment collections and minimizing outstanding balances.
• Monitoring and tracking financial metrics, including outstanding balances, and report discrepancies or potential issues.
• Identifying opportunities for business growth, including acquiring new customers and developing new market segments.
• Supporting the development and execution of sales proposals, tenders, and business opportunities to expand the AMC and Spares business.
• Monitoring key performance indicators (KPIs) related to AMC sales, such as revenue, retention rates, and customer satisfaction metrics.
• Preparing regular reports for the Manager, highlighting areas of success, challenges, and opportunities for improvement.
• Ensuring acquisition of new customers by identifying potential leads, developing customer proposals, and assisting in negotiations.
• Ensuring timely renewal of existing AMC contracts and assist in implementing strategies to reduce customer churn.
• Collaborating closely with the Manager and cross-functional teams to ensure alignment and support for business goals.

Qualifications

• Diploma/Bachelor's degree in Mechanical or Electrical Engineering; MBA or relevant postgraduate degree preferred.

Experience

• Minimum of 3-8 years in sales roles, preferably in the HVAC or related industry.

Additional Skills

• Strong communication and negotiation skills.
• Ability to build and maintain customer relationships.
• Analytical and problem-solving abilities.

Reporting To

Manager - AMC Operations