Executive - Service Sales

Selective Global Search; Pune District, Gurugram District; On-site; INR 320,000 - 520,000; Full time

Job summary

Selective Global Search in Pune is seeking a detail-oriented Service Sales Support professional to manage AMC renewal database, renewal calendar, quotations, and customer follow-ups to strengthen renewal conversion and contract continuity.

You will provide backend support to the Service Sales team, maintain and update CRM, track opportunities, prepare MIS reports, and ensure compliance across the service function.

Responsibilities

• Manage AMC renewal database, renewal calendar, quotations, and customer follow-ups to improve renewal conversion and contract continuity.
• Provide backend support to the Service Sales team by coordinating enquiries, quotations, order booking, and customer documentation.
• Maintain and update Sales CRM with accurate customer, opportunity, quotation, and order information.
• Track sales opportunities, pending actions, and ageing cases; support periodic sales reviews through CRM reports and follow‑up trackers.
• Maintain records of enquiries, quotations, orders, customer communications, and service sales activities.
• Coordinate ISO documentation, audits, document control, and compliance‑related activities within the
• Ensure all functional procedures, records, formats, and evidence are updated and available in approved repositories.
• Prepare MIS reports, dashboards, and management reviews covering AMC renewals, sales pipeline, enquiries, quotations, orders, and key action items.
• Support data accuracy, reporting discipline, and process compliance across the Service Business function.

Job description

Role & responsibilities

• Manage AMC renewal database, renewal calendar, quotations, and customer follow-ups to improve renewal conversion and contract continuity.


• Provide backend support to the Service Sales team by coordinating enquiries, quotations, order booking, and customer documentation.


• Maintain and update Sales CRM with accurate customer, opportunity, quotation, and order information.


• Track sales opportunities, pending actions, and ageing cases; support periodic sales reviews through CRM reports and follow‑up trackers.


• Maintain records of enquiries, quotations, orders, customer communications, and service sales activities.


• Coordinate ISO documentation, audits, document control, and compliance‑related activities within the


• Ensure all functional procedures, records, formats, and evidence are updated and available in approved repositories.


• Prepare MIS reports, dashboards, and management reviews covering AMC renewals, sales pipeline, enquiries, quotations, orders, and key action items.


• Support data accuracy, reporting discipline, and process compliance across the Service Business function.