service now -HRSD

Cloudxtreme; Hyderabad, Bengaluru, Delhi; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Cloudxtreme in Hyderabad, India is seeking a ServiceNow HRSD specialist to design, configure, and develop HR service solutions, including case management and employee self-service capabilities. You will design, build, and maintain automated workflows to streamline HR processes, and manage integrations with other enterprise systems using Integration Hub.

The role emphasizes reporting and analytics, stakeholder collaboration, testing, deployment, and documentation to ensure reliable, scalable HR

Qualifications

• ServiceNow Platform Expertise: Strong knowledge of the ServiceNow platform and its HRSD module.
• Technical Skills: Proficiency in JavaScript, Glide scripting, and other development tools for customization and integration.
• HR Process Knowledge: A solid understanding of HR service management processes and best practices.
• Integration Experience: Familiarity with best practices for integrating ServiceNow with other enterprise systems.
• Problem-Solving: Strong troubleshooting and debugging skills to resolve platform issues.

Responsibilities

• Configure and develop solutions within the HRSD module, including Case Management, Lifecycle Events, and Employee Service Center.
• Design, build, and maintain automated workflows to streamline HR processes and tasks.
• Develop and manage integrations with other HR and enterprise systems using tools like Integration Hub.
• Create and maintain reports and dashboards to track key HR service metrics and provide insights.
• Work closely with HR business stakeholders to understand requirements and translate them into technical solutions.
• Lead testing efforts, including User Acceptance Testing (UAT), and manage the deployment of new configurations.
• Document system processes, configurations, and provide training to end-users.
• Collaborate with cross-functional teams to ensure smooth HRSD implementations.

Skills

ServiceNow HRSD

JavaScript

Glide scripting

HR process knowledge

Integration experience

Tools

Integration Hub

Job description

Role & responsibilities

System Design & Development

Configure and develop solutions within the HRSD module, including Case Management, Lifecycle Events, and Employee Service Center.

Workflow & Automation

Design, build, and maintain automated workflows to streamline HR processes and tasks.

Integration

Develop and manage integrations with other HR and enterprise systems using tools like Integration Hub.

Reporting & Analytics

Create and maintain reports and dashboards to track key HR service metrics and provide insights.

Collaboration

Work closely with HR business stakeholders to understand requirements and translate them into technical solutions.

Testing & Deployment

Lead testing efforts, including User Acceptance Testing (UAT), and manage the deployment of new configurations.

Documentation & Training

Document system processes, configurations, and provide training to end-users.

Key Skills & Qualifications

ServiceNow Platform Expertise: Strong knowledge of the ServiceNow platform and its HRSD module.

Technical Skills: Proficiency in JavaScript, Glide scripting, and other development tools for customization and integration.

HR Process Knowledge: A solid understanding of HR service management processes and best practices.

Integration Experience: Familiarity with best practices for integrating ServiceNow with other enterprise systems.

Problem-Solving: Strong troubleshooting and debugging skills to resolve platform issues.